I Work At a Call Center Stories of Experiences

I've been working in a call center for the past 2 years. The company I work for has a contract technical computer support. All along part of our personal reviews have been dependent on customer surveys.

Now these surveys let the...

I know my last story in this group was posted years ago when I worked at a university call center. I no longer work there, as I am no longer a student, but I now work at another call center, this time at a hotel.  I make reservations...

I work for a call center that is a third party vendor for a cellphone company. I really do enjoy it sometimes but you get the usual bs and drama on the phones and off. My only  real problem is my new operations manager because she's...

I work at the student call center at my university.  We call mostly our alumni and update their demographic information, give them campus news updates, and ask them for donations.  I've been working there for almost a month...

There is only so much that you can stand from a s*** center. I will be the first to admit that a call center is a great way of meeting interesting people, you get to help out others and feel that you have accomplished...

I used to work on my own or if ever with a group, I am my own boss and I do not boss people around.

A sudden change of atmosphere may be a culture shock for me. I used to work not for the amount I will earn from it but for the cause...