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I Am a 911 Dispatcher

Personal Stories, Advice, and Support 116 People

    How To Become A 911 Dispatcher

    How to become a 911 dispatcher. http://howtogeta911job.blogspot.com/  helps    gi   
    mbol77 mbol77 31-35 Aug 30, 2010

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    Disrespect

    I am a dispatcher with Niagara Regional Police in Ontario. Recently a group of us were out having a few drinks and talking about the disrespect we get from uniforms on the road. One of the girls showed me a picture on her i phone of a German shepherd sitting at a police dispatch...
    badge78787 badge78787 26-30 2 Responses Dec 2, 2012

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    New 911 Dispatcher

    Hi all...glad to find this place!  I am new to Dispatch and I absolutely love my job.  Been on the job training for only 13 days!!  Previously worked in ER Admissions and that's where I picked up the 'emergency bug' :-)Anyway...I am 52 and figure this is my last job -- that's...
    Nomadnomore Nomadnomore 51-55, F 3 Responses Jan 28, 2012

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    www.youtube.com/watch?

    v=VP8cSjbX-Wo‎ Listen to this
    modixie modixie 70+, M Jan 5

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    The Exam: I'm Freaking Out!

    I have wanted to be a 911 dispatcher for as long as I can remember. And for good reason. If it wasn't for 911, I would have died when I was 6 yrs old. I was hit by a car while crossing the street and when paramedics arrived I was pronounced legally dead. If it hadn't been for...
    moonlilly moonlilly 25, F 2 Responses Apr 25, 2010

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    911: What Is Your Emergency?

    ME: 911, What is your emergency? Jane Doe: Oh. No. I just need to know what time it is... ME: 9:55A. JD: And what month is it? ME: September. Today is Sunday September 2, 2012. JD: Thank you sugar ME: You're welcome, and you have an awesome day.
    CisforCOUTH CisforCOUTH 26-30, F 1 Response Sep 3, 2012

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    Worst Thing I Ever Heard...

    I have had people ask me many times "what is the worst thing you have ever heard as a dispatcher?". I usually pause for a moment, and then give them some quick story that is just horrifying enough that they won't be asking me that question anymore, but not so horrifying that I...
    3grnowl 3grnowl 26-30 12 Responses May 17, 2012

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    I've Become Numb.

    Maybe I'm just one of the odd ones that can turn my feelings on and off, but I don't feel anything for my callers anymore. I do my job, act empathetic when needed, hang up, and forget about it to the point where someone can ask me the next day about what should be an upsetting...
    nyxerebus nyxerebus 31-35, F 1 Response Oct 12, 2013

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    I am a 911 dispatcher in Washington IL

    and as many of you know our town was ripped apart by a EF4 tornado on 11-17-13. My husband made this video of the damage along with the actual 911 calls and radio traffic that day. Please give it a watch and let me know what you think. Thank You. http://www.youtube.com/watch?v...
    lisa2008boo lisa2008boo 22-25, F Dec 28, 2013

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    New Dispatcher - Average Training Times?

    Hi everyone, I began my dispatcher training for a police department yesterday morning, and I was already on the radios today (with help from my trainer). I do not handle most 911 emergency calls since they are handled by county, but I handle pretty much everything else a...
    atlastothemoon atlastothemoon 26-30 2 Responses Jul 10, 2013

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    I Was A 9-1-1 Dispatcher

    I WAS a 9-1-1 Dispatcher, but I don't think that I will never NOT associate myself with fellow 9-1-1 dispatchers. The experience sticks with you, you can never let it go. What I heard and what I did is now part of me. I can never stop hearing the calls in my head. I can never...
    3grnowl 3grnowl 26-30 2 Responses May 17, 2012

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    I'm Not A 911 Dispatcher, But...

    a 911 dispatcher once quite literally saved my life, so I just wanted to thank you all for what you do. If it wasn't for what you guys do, I would not be typing this right now. So, THANK YOU.
    surv1vor surv1vor 18-21, F 1 Response Oct 11, 2010

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    The Dreaded 911 Call: A Family Member...

    yesterday i received a 911 call. the caller was my uncle advising that my aunt was unresponsive. he had no idea i was the operator. remaining calm was probably one of the hardest things i've had to do in a while...
    CisforCOUTH CisforCOUTH 26-30, F Sep 3, 2012

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    I Start Monday As A 911 Dispatcher

    Hi - Sorry if this does not belong here but I am somewhat terrified. I start on Monday as a 911 Dispatcher - I have already read various articles but can anyone provide me with some tips ?? Please :(. **Happy to say that out of 250 applicants only 5 people passed the exam...
    Sign7 Sign7 26-30, M Aug 23, 2013

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    Stress

    A while back ago I answered 911, on the other end the caller was crying about her baby not breathing.  I did the whole job, address and all the questions.  thinking, that voice sounds familiar, so does the address.....well it was my cousin, and it was her baby passing...
    parallax parallax 36-40, M 2 Responses Jan 26, 2009

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    CASTING NOTICE: We are looking

    for a FEW GOOD DISPATCHERS to play themselves on “Outrageous 911” a new television series for TLC. The show features wacky and unusual non-emergency calls that waste dispatchers time and clog up the 911 system. We’re looking for dispatchers to comment on the stories...
    Outrageous911 Outrageous911 36-40 Mar 6

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    Potential Ep Emergencies

    One thing I have encountered online is you'll find people with real emergencies...ie suicidal or they are just pulling your chain and enjoying how we react. I know EP doesnt maintain info on people, but if someone has been around EP for awhile there might be some on EP that...
    lovelife2themax lovelife2themax 51-55, M 1 Response Jan 11, 2010

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    New Job

    Hello everyone. I was looking for some advice regarding a new job posting I was thinking of taking. The position is called a, "FIRE ALARM ROOM OPERATOR", but it looks like I would be responding to calls to the Emergency Response System. (I'm in Ontario, btw.) So far I've only...
    Ribbons123 Ribbons123 26-30, F 2 Responses May 17, 2013

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    New To 911 Dispatch!

    I am in my second month of training and I must say it is one of the hardest jobs I have ever done and I was in the Navy. We dispatch police, fire, and EMS. I am on second shift right now I switch to third next month. There is so much to remember and learn I feel stupid just about...
    lisa2008boo lisa2008boo 22-25, F 2 Responses Sep 12, 2013

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    Wanting To Become

    hi, i am not a dispatcher but i would love to become one. i have been wanting to be a dispatcher ever since i was 6 but i dont know why. does any dispatcher have any advice for me for when i might become one. i still have a long long time befor i am old enough but i would still...
    girlygirl85084 girlygirl85084 13-15 Mar 31, 2013

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    New Dispatcher

    Any advice for new dispatchers.  I've been training on phones for 3 weeks now, 12 hour shifts.  I had a horrible day today, my mind just went blank.  I got so frustrated I cried and then felt like and idiot for crying.  I would love to hear some...
    juliehmt juliehmt 40, F 10 Responses Sep 23, 2009

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    How Does One Become A 911 Operator?

    Hi everyone, I know this is a site for 911 operators, but I am actually wondering about how to become a 911 operator.  I have been on the Internet all day trying to find out where to start, but everything is so generalized I can't seem to find anything.  I live in the...
    wvold wvold 46-50 2 Responses Jun 30, 2010

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    Death Of An Officer

    On January 9th of this year, we lost one of our own. Cpl James Szuba and his canine partner Ricky were killed while assisting a fellow officer on a traffic stop. I am  911 dispatcher and was working that nite. I had left the room for a few minutes and when I came back I had...
    ebrownbridge1 ebrownbridge1 46-50, F 2 Responses Jan 26, 2010

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    Just One Dispatcher Per 12 Hour Shift

    Hello everyone!! I am currently a 911 dispatcher and have been so for that last 12 years....and I still love it. My agency is responsible for a small county in Virginia with a population of 14,000. I have been on a permanent night shift from 1800-0600 hrs for about 10 years. I...
    drewmaldonado4 drewmaldonado4 31-35, F 2 Responses Aug 18, 2013

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    What Would You Do

    I have a question for my fellow dispatchers. If you are working in a dispatch office where you handle all the calls and dispatching in one how would you prioritize this scenario? Someone calls in and says a shopper is having a seizure in the the food court. As you transmit...
    CARAMELSIS2 CARAMELSIS2 31-35, F 2 Responses Aug 31, 2013

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    What Do You Do When You Can't Do Anything?

    I don't know why I never paid attention to the lyrics before today. But this time I really heard it. I suddenly remembered the time when I had to tell people that help wasn't coming, at least for a long time, and they needed to survive on their own. It wasn't necessarily the...
    3grnowl 3grnowl 26-30 May 17, 2012

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    STRESS 2

    It also is very stressful when u answer 911 and its your mom on the other end.  Its happened several times, a couple were people breaking into the house. Thats when you want to drop the phone and respond to the house urself.
    parallax parallax 36-40, M 2 Responses Feb 9, 2009

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    Is My Career Over?

    Hi. I've been dispatching for a little over 5 years now. I can't pin point when it started but I've noticed that calls involving children have greatly started getting to me. I'm sure being a mother has to do with it. But it's to the point where I'm starting to break down at my...
    SarahCate SarahCate 26-30, F 3 Responses Apr 23, 2013

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    This One Got to Me After Doing This 7 Yrs Now...

    Thankfully, I was not the one to get this call tonight. But one of my girls (a "newbie") got it and handled it beautifully. So this guy calls in and just picks right up in mid conversation as if he'd been talking to her 20 mins. "I need the police out here. Tell...
    Tinkerbellapd Tinkerbellapd 26-30 8 Responses Mar 24, 2009

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    Help Me Understand How This Works.

    Hi! was wondering if there are any dispatchers that work in dispatch centers that service areas that are not near them, kind of like a central dispatch, but servicing areas several counties away, several hours away, and even in differnt time zone?? Receiving calls, dispatching...
    mrsmandylynn mrsmandylynn 31-35, F Sep 13, 2012

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    Greetings Friends!! Newbie On Here !

    I have been a 911 operator/police dispatcher for 30 years in a city here in Southern Calif, population of 400,000. People often asked how I've lasted as long as I have. The one thing we all need in this profession is a healthy way of managing stress. I run almost every day and...
    PeacefulColours PeacefulColours 51-55, M 1 Response Aug 15, 2013

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    Goodbye

    A moment of silence please for 3108. She was absolutely hilarious. She made me laugh when I was in such a bad mood, and always brought a smile to my face. I would have done everything to protect her, and I am so sorry I wasn't there for her the night she decided to take her own...
    3grnowl 3grnowl 26-30 1 Response May 31, 2012

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    Family In The Same Career Field

    I am a dispatcher and my father is both a city officer and one of the county constables. I am terrified that down the road, I will take his call over the radio with an "officer down" traffic. Anyone else on here have any experience on here with this kind of situtation or any...
    SouthernDispatcher911 SouthernDispatcher911 22-25, F 1 Response Oct 25, 2012

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    Social Networking

    Does anyone have a policy in effect in your Communications Center for Social Networking such as Facebook, Myspace, etc.
    sgtmdevillier sgtmdevillier 36-40 3 Responses Mar 23, 2011

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    Facebook Page

    Hey everyone ....I recently started a page for dispatchers title GA`S 911 Dispatchers if anyone is interested please like the page and post pictures, links, or advice.We want the page to be up lifting to dispatchers.
    KathyEdge KathyEdge 41-45 1 Response Jun 14, 2013

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    Related Experiences

    I've watched so many documentaries on September 11th... I just watched Out of the Clear Blue Sky, on Netflix, I knew the stock market was greatly affected by 911 but this opened...
    26andgoing 26andgoing 26-30, F 1 Response 3 days ago

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    I just wanted to start this experience to spread awareness about the often much-neglected living victims of 9/11...I will write more later.
    creativegal82 creativegal82 31-35, F a week ago

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    Real 911 Calls emergency-call BELIEVE it or not , These are REAL 911 Calls! Dispatcher: 9-1-1 What is your emergency? Caller: I heard what sounded like gunshots coming from the...
    restored87 restored87 46-50, F 3 Responses Dec 15

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    I have recently had a near death experience that put me in a coma for a couple months. I have always been a God loving person without any doubts. I recently have been "poked" at...
    curiositykilledthecat13 curiositykilledthecat13 26-30, F 1 hr ago

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    From there they'll escort you to definitely the vehicle which will function your transportation. It will eventually consider you to the desired destination in ease and comfort and...
    Anthony6925bob3 Anthony6925bob3 31-35, M 1 Response Dec 2

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    Unlicensed taxicabs are uncovered Among the many Amish of rural Pennsylvania. Outdated Purchase Amish will not generate, but will hire a van or taxicab for excursions which they...
    James2581uiu1 James2581uiu1 31-35, M 1 Response Dec 2

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    I don't call 911. If you are on my property unannounced, unwanted, and have ill intent to desecrate what I've worked so hard for .. best believe I'll call 911 saying " hey guys, I...
    ivan305 ivan305 31-35, M 3 Responses 2 days ago

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    Our chauffeurs are in excess of ‘motorists.’ Teddy’s employs only courteous pros with demonstrated skills in communications, Harmless driving and anticipating your...
    Aiden3693znb4 Aiden3693znb4 31-35, M 1 Response Dec 1

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    Any time you phone, we reply – always and without having car-attendant! Our reservation staff displays airport schedules and will advise you simply how much time to permit. We...
    Logan3691wjw1 Logan3691wjw1 31-35, M 1 Response Dec 1

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    After you get for the airport working with just about anything apart from airport limo service, You can not wait to jump outside of the vehicle to acquire in line for that airline...
    Anthony6925bob3 Anthony6925bob3 31-35, M 1 Response Dec 2

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    Taxi and limousine drivers keen on obtaining a license to work on the airport can click here for the appliance type.The motive force was by the due date and courteous, acquired our...
    Matthew0593cun9 Matthew0593cun9 31-35, M 1 Response Dec 2

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    Medallion taxis are named to the official medallion issued by the TLC and hooked up to your taxi’s hood. The medallion can be procured within the Metropolis at infrequent...
    Nathan3691sfs9 Nathan3691sfs9 31-35, M 1 Response Dec 2

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    No matter whether we’re transporting executives from your monetary field in Greenwich, Stamford and White Plains or perhaps the grocery/beverage advertising and marketing...
    Willsam936i7gv1 Willsam936i7gv1 31-35, M 1 Response Dec 2

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    Combining the worldwide connections having a deal with Employment and investments town seeks to create a globally competitive and internationally related economic progress...
    Aiden3693znb4 Aiden3693znb4 31-35, M 1 Response Dec 3

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