I Am a Receptionist

Personal Stories, Advice, and Support 52 People

    I'm A New Receptionist

    Hi. I just started as a new receptionist, and I feel a bit stupid sometimes. I'm scared of saying the wrong things, or screwing up. Any advice on things I should focus on? Especially useful spiels over the phone...I'd appreciate it.
    TiyaRosa TiyaRosa
    22-25, F
    2 Responses Oct 22, 2009

    I'm 18 years old and I've been a receptionist

    at a nursing home for the past 2 years. Since I'm part time I don't get but so much money, but all I do is make sure the patients that aren't allowed to go outside don't, count the money, write tickets and be friendly to people, so it's a pretty laid back job. But some of the...
    JaimeJackson JaimeJackson
    1 Response Apr 10, 2014

    That's A Person On The End Of That Line..

    I am 46 yrs old, have been doing front desk/receptionist/admin work for almost 30 years. I wish people would have more respect for the receptionist. No matter how rude, impatient, confusing, LOUD, distracted, RUDE you are, I have to be nice to you. I am well educated and have...
    FrontDeskMaven FrontDeskMaven
    1 Response Feb 2, 2011

    I am 21 years old and I have been a receptionist

    for the last 2 years. Things are not easy for young women in the Big Bad Corporate world, I struggle to get more work, more responsibility than just answering a phone and sorting post. Does anyone here know of how I can get better... How I can show my employers that they...
    Zettachan Zettachan
    1 Response Feb 24, 2014

    Small Talk

    If one more person asks me how I am today, I might just die. Or how my holiday/s went.
    glimmy glimmy
    4 Responses Jan 5, 2009

    It's Ok to Zone Out

    Some days, I'd rather just be at home. To many rude co-workers and selfish customers, to many for me.
    SirenDancer SirenDancer
    31-35, F
    1 Response Dec 2, 2008

    A Woman Gave Birth On My Desk

    As a temp receptionist I've had quite a few strange things happen, one was when I was covering for a company, they all went out for a Christmas lunch and a woman came in off the street and collapsed in the main reception area. I had two angry clients who were waiting for my boss...
    sjenson9999 sjenson9999
    1 Response May 17, 2011

    Hi Everyone!

    I’m pursuing a master’s degree in psychology and working on a research project. We would love to get data from those who are in various fields of employment. The survey should only take about ten minutes or less. Again, I’m sorry for posting here, but I would really...
    beanpsych beanpsych
    Jun 7, 2013

    Well, More Like Admin Really

    I worked at the Office of State Revenue (in the land tax dept doing land title transfers) and I have worked in law firms doing conveyancing and going to court also. and at a radio station- volunteer when I was at university. I worked for a podiatrist and I had to sterilize...
    czaristacrystals czaristacrystals
    36-40, F
    May 15, 2011

    I Love My Job!!! =)

    I work for a law frim and I love coming in most of the time ,lol. The people I work with make my day and I am very thankful for this blessing becuase I know that I will not be able to have another job like this especially, find co-workers like the ones I have. They make me laugh...
    godsgift godsgift
    18-21, F
    2 Responses Aug 13, 2009

    I work at an international school.

    It's my first job ever! I love the fact that I get to meet new people everyday and deal with different kinds of people. My workplace is amazing and the staff I'm working with too. I've learned that nothing comes easy, you have to work for it! And great things take time. So much...
    Bebeksa Bebeksa
    22-25, F
    Jan 24

    ...umm... Bored!

    I have been working as a receptionist for just over a month now and i still have NO IDEA what i'm supposed to do... I had one day of "training" where i followed the office manager around doing my job and then she got really busy so i've been on my own since! I answer the phone...
    noclue100 noclue100
    1 Response Jul 17, 2011

    Am I Just a Door Mat???

    and people NEVER check in with me when they are leaving the office....WTF!!!   I eve sent out an email about "please check in with me before you exit the office" and there are a few people that just never do....what am I, chop liver???
    Leigh25 Leigh25
    22-25, F
    6 Responses Nov 19, 2008

    Front Desk Person

    I am an Asian woman of 64 years of age and have been working at "reception" for the past 20 years at an institution. My work is very demanding with rude people who have conversations right by my desk, or interrupt me while I am on the phone taking a message down. I am also...
    mewseng mewseng
    61-65, F
    2 Responses Apr 2, 2012

    Be Nice the Receptionist, Lest She Put You On Hold For a Long Time...

    Oh, the joy that is reception. Medical, legal, hotel, office... I'm sure it's all the same thrill. I personally work in a recruitment agency. I sit out the front at my reassuringly large desk, photocopy, type, and generally look pretty. And every so often, I get abused by some...
    spektor spektor
    18-21, F
    4 Responses Oct 2, 2008

    She Said/She Said

    I work for a busy non-profit. I am also a client services coordinator, so I must mix reception with time-sensitive, confidential work. The other day a donor walked in while I was on the phone handling a client-related situation. I let her know she could sit in our waiting room...
    Besticando Besticando
    36-40, F
    Apr 16, 2013


    I am a receptionist for 4 yahres now. It is greate to see that groupe like these exists! Would like to share some advice how to best solve a conflict crises with a guest btw i work in a hotel in Croatia :)
    JovaSova JovaSova
    26-30, F
    1 Response May 26, 2013
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