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I Hate Bank of America

Personal Stories, Advice, and Support 168 People

    Bank of America Robbed Me!

      Welcome to an online chat session at Bank of America. Please hold while we connect you to the next available Bank of America Online Banking Specialist. Your chat may be monitored and recorded for quality purposes. Your current wait time is approximately 0...
    OnceDeliverance OnceDeliverance 26-30 6 Responses Feb 5, 2009

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    Cheryl Lake @ Naples Boa

    OMG - this woman is the epitomy of the callousness of BOA.  She is vile, incompetent and downright rude to the customers who walk into her branch.  I stopped is with my elderly mother who was a customer of BOA.  After dealing with Cheryl Lake totally unprofessional and...
    Sally101111 Sally101111 46-50 2 Responses Apr 14, 2012

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    Better Business Bureau No Help

    I had a credit card from BOA that I have had for 20 years. Originally it started with another bank and was bought out. I called to change my name on the account due to marriage. They took the opportunity to "review" my account and promptly closed it due to something my ex...
    3 Responses Feb 7, 2013

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    Bank Of America Hurts Instead Of Helps Their Customers!

    I have been with BofA for almost 10 years. I HAD a credit card with them that started out at a nice percentage rate, and then a few months ago they raised the rate to 24.24%. For a few months I stuck with this, paying my minimum. The other day I was thinking, all...
    cheshirecat379 cheshirecat379 26-30, F Oct 21, 2009

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    They Lie...they Cheat...they Steal...more Like Prank On America!!!

    This used to be a great bank that cared about its customer and was focused on customer satisfaction...but over the past 6 years I've watched this bank go from terrible to worse! They lie, they cheat, they steal, and then they pretend to care with a lame apology and nothing ever...
    BO4901 BO4901 31-35 1 Response Apr 19, 2013

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    Unfair Lending Practices

    Let me just start out by saying that 1) my credit is great 2) I have never been late on any loan payment since I was 22 and I am 36 now.  I closed my Gold Option Line of Credit back in March because they would not advance me $1600.00 that was available on my line of credit...
    ORIGINALITYISKING ORIGINALITYISKING 36-40, F 1 Response Oct 18, 2009

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    I Hate Bank Of America

    Four years ago, my elderly mother decided she could no longer live alone and moved in with me.  I took her to BOA to set up accounts because my husband and I have banked at this branch for 20 years.  I heard her tell the account exec "I want my daughter to have access to...
    farmersmarket farmersmarket 61-65, F Aug 4, 2011

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    Boa ......./speachless

    I lothe BoA, lying, bloodsucking scum. NO customer service, only rude smart assed women. We have been customers for 15 years, NEVER late on a payment , have multiple accounts in two states, a mortage and credit card with them. Customer service rep. told me BoA really does not...
    hamster99 hamster99 46-50, F 1 Response Nov 13, 2009

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    BOA = Scam

    I am still in disbelief this has happened to me. I bought a condo in short sale, apparently the lender was Bank of America ( BofA ). The short sale went through fine and in compliance with BofA guidelines. 5 days after the short sale, BofA foreclosed on the property, I am...
    TimBOA TimBOA 36-40 2 Responses Aug 31, 2010

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    I Worked For B Of A.....And Lost My Soul

    The pay wasn't bad, but after 5 years, I'd had it. Management have little idea about how to run the section I worked in. I was on the telephones, mostly apologising for the complete lack of communication which is rife in the company. People would call in asking for their Loan...
    egret57 egret57 56-60, F 4 Responses Mar 4, 2013

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    I Hate Bank Of America

    THEY DID NOT PAY MY HOUSE INSURANCE WHICH I HAD AT BANKERS INS.  7/7/11 TO 7/7/12 .......ONE PERSON TOLD ME IT WAS MY PLACE TO GET INS. AND 50 MORE CALL S NOW  WHAT DO I DO ?????????? ALL THE HELP I CAN GET MY FL. HOUSE IS 19 YEARS OLD AND NEW INS CO.'S WHANT HOUSE ROOFS 15...
    reggie14 reggie14 61-65 1 Response Apr 28, 2012

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    Keeping Our Money

    My husband recently opened an account with Bank of America. We were in the process of leaving our current bank because there was no longer a convenient location to us. My husband opened one with Bank of America in his name. He does the ocassional freelance work, translating for...
    angelasolano angelasolano 36-40 2 Responses Sep 4, 2012

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    I'm Australian, So Whateve...

    I'm Australian, so whatever shady business dealings or customer scamming (or not) are going on with Bank of America doesn't affect me.
    Aussie84 Aussie84 21-25, F 1 Response Jan 31, 2007

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    Can't Access Information From Closed Account

    I paid off my second mortgage.  It took several steps, many phone calls, and a miracle or two -- but I was finally able to get the money sent to the right place to get the account paid off and closed.  I thought this would be the end of my problems with at least one of...
    etymologist72 etymologist72 36-40, F Dec 14, 2009

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    Stealing Money And Time

    so I get these checks from BOA on a credit card not used in 4 years.  so i call to have the checks not sent to me.  the guy won't shut up about how good using those checks are blah blah blah.  I say please just don't send me.  he asks why.  i say because i don't want them...
    tubamanic tubamanic 41-45 1 Response Nov 29, 2011

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    Boa Screwing My Husband

    My husband lost both of his parents within about 6 months of each other (first his father then his mother).  The good news was that his father had made sure that of all of the financial matters were well taken care of and my husband was assigned the executer of the "Trust...
    Shazam57 Shazam57 51-55 1 Response Apr 9, 2012

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    Wrong

    I'm on unemplyement and have it direct deposited into my checking but as it is not a one time deposit each month for over $250, (I do get $197 x 4 = $788) I have to pay the $12 fee each month. I don't make enough to pay all my bills and each month go further into debt each month...
    dkuster2000 dkuster2000 31-35, M 1 Response Jan 27, 2012

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    Transfer, Transfer, and Hang Up

    i have been dealing with identity theft.  a family member stole my identity and opened up numerous credit cards and destroyed my credit report.  she has admitted to it and sent them all the forms and letters taking responsiblity.  all the banks except for bank of...
    markjp markjp 41-45 4 Responses Jun 9, 2008

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    Just Another Example ... Time To Get The Lawyer Involved

    The latest 'little error' came when I closed a checking account and opened a new checking account. The customer service rep said several time during the process, this should have been my first clue, for it taking so long, she said it was because she was fairly new at it and had...
    fonners fonners 61-65, M 1 Response Mar 8, 2013

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    Bank Of America Most Admired Employer? Ha..hey Brutalize Employees

    Bank of america [former employee] who was singled out for termination by a management team of bullies and incompetents who couldn't compose a cogent memo if their lives depended on it.  Management constantly belittles employees and coerces employees to work slave labor...
    Lokisrevenge Lokisrevenge 46-50 1 Response Feb 10, 2010

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    Short Sale Home Mortgage

    My wife and I are trying to purchase a home which BOA currently holds the mortgage on. (short sale) We put in our offer over 120 days ago and were told the offer had been accepted. When approaching our close date we still had not heard from anybody at BOA so we started...
    jayerms jayerms 26-30, M 2 Responses Mar 19, 2010

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    I Can't Take It Any More....

     I am on a set income & a full time college student & it seems like for the past 2 years I hae been paying BOA almost $400.00 in overdraft fees. I can't take this **** any more.  When I do my books I know how much I have left & for some dang reason it never...
    TheBossLady3 TheBossLady3 31-35, F 2 Responses Dec 28, 2009

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    Green Vs Bank Of America

    Green vs Bank of America On Sept. 14, 2008 our home was totally destroyed by fire during the storms of Hurricane Ike. Our mortgage was with Countrywide / Bank of America. We hired an attorney to help us settle with our insurance company and deal with Bank of America if necessary...
    GreenvsBankofAmerica GreenvsBankofAmerica 46-50 Oct 16, 2012

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    I Hate the Customer Service, O...

    I hate the customer service, or lack thereof
    dawnmarie dawnmarie 21-25, F 2 Responses Jan 31, 2007

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    Debit Card Fees...

    Bank of America will begin charging customers $5 each month to use their debit card.Here is a petition for B.O.A.http://www.change.org/petitions/tell-bank-of-america-no-5-debit-card-fees
    caramelLova1 caramelLova1 31-35, F Oct 2, 2011

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    Bank Of America Sucks

    So, a couple of years ago, Bank of America sends me an offer for a $30,000 line of credit at 9.99% fixed interest. I went ahead and accepted. I have NEVER been a day late in making a payment, and most of my payments have been above the minimum amount. A couple of...
    halfshaft halfshaft 46-50, M 2 Responses Nov 3, 2009

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    Closed My Account

    Bank of America is the Worst! My brother was an employee of bank of america but left to join the service a few months later. 4 years later I received a bill saying he owes a balance on a safety deposit box. Really?  I explained to the representatives(in person and over the phone...
    thakat79 thakat79 26-30 1 Response May 10, 2012

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    I Can't Predict The Future

    So my tenant got screwed by the bank. Told me the landlord that the check was cashed by citi bank... my bank. Paper trail disprooves that.Told me my $800 plus is lost by my bank...citi. Not so paper trail shows otherwise.So now it will be 60 days sir before this is corrected. Wow...
    ryandebny ryandebny 46-50 Nov 16, 2011

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    Loan Modification Nigthmare

    currently trying to get a loan mod.,again. i don't have much hope for it tho, i just want to be free of bank of america once and for all.
    redhead3 redhead3 51-55 3 Responses Oct 4, 2011

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    My Longwinded Bofa Tale

    OK, I think I finally have this in some kind or readable format. Went through and took out as many redundancies as I could find and pared it as much as possible without losing too much of the meat of the story. Found that I couldn't just replace the customer service story of...
    Nofsdad Nofsdad 66-70 May 30, 2011

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    Just Screwing With Me

    Due to the economy my small business took a nose dive a few years ago and after trying to negotiate with Bank of America I turned to consumer credit counselors for help. They tried to negotiate but to no avail. I notified B of A a year ago I was filing for personal bankruptcy on...
    LILID LILID 51-55 3 Responses Jun 15, 2012

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    Now They Have Gone Too Far

    After battling BOA for three years and and enduring request after request for the same paperwork in order to qualify for a mortgage modification (and being turned down the first time for "not sending in the requested paperwork"), I went through an agency and my first was finally...
    mizzyj mizzyj 56-60 1 Response Apr 5, 2012

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    Their Dispute Department and Customer Department Is Obscene

    I got a run around, was bounced from department to department and I was told that I needed a letter from a "trained" professional to validate my claim (a salon left hair color in my hair which caused a rash on my scalp) by a woman who spoke inaudible english and who...
    ElizaDay66 ElizaDay66 36-40 3 Responses Jun 3, 2008

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    CLOSING My Account

    Bank of America has stolen from me for the last time. The last straw was them charging me a service fee for not enough funds to cover a service fee!   I have banked with them for about five years and their practice of moving charges in order from greatest to least has...
    jivins jivins 31-35, M 8 Responses Sep 9, 2008

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    I'm So Sick Of Seing (overdraft Item Fee Charged)!!!

    I'm finally fed up with BOA. About a week ago I deposited 950 bucks into my account. Then, a few days later, 274. I wrote a check to my fiance's BOA credit card for 85 days then went to a "candlelite party" and spent 80 (check form). Monday, the checks weren't deposited yet so...
    mrspanda mrspanda 18-21, F 2 Responses Mar 31, 2010

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    Boa Helps Cancer Society Steal Donations

    I hate bank of America because they are truly banking ******. They are colluding with the American Cancer Society and cashing donation checks made out to other charities. They have stolen 10's of thousands of dollars from my favorite grassroots charity by pretending the money...
    silk214 silk214 61-65 Oct 21, 2011

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    Why Would They Act Like They Didnt Foreclose

    please someone answer thi one.kinda long.my house was forclosed and bought by freddy mac in dec.2011.they offered me to rent my house and i said yes.property manage company came in and told me i had to get rid of all my stuff in yard and garage'pool,shed,spare parts.yhey sent in...
    kymkym09 kymkym09 46-50 Jan 10, 2013

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    Bofa The No Service Bank

    Reported my debit/check card lost or stolen on a Friday evening. Found a charge against my account from a company 4 days later. They allowed the charge because the company had been 'authorized' to use the card.....4 years previously. So they allowed that company to charge...
    ilfla ilfla 41-45 Nov 16, 2011

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    So Called Home Modification

    2011, talked to about 80 people of which half no 9/10 of the people I could not understand. I was told by this great big corp. representative to skip 3 months pymnts in order to totally qualify for help. Well long story short now they won't back that up and they know they lied...
    mymolly1 mymolly1 61-65 1 Response Jan 6, 2013

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    Years ago when I was like 18,

    19 years old I got an advert that advertised a secure credit card at $250, as I didn't have one at the time and had the "no established credit" hanging over me, I went ahead and sent in the money and opened the account, main reason (being young and dumb) because it was called...
    vvonderwoman vvonderwoman 36-40, F Apr 9

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    Their Fired,andhadthegau

     I quit B OF A once before and now I remember why. I have had a credit card with them for 14 years. I paid off most of my balance and immedietely they dropped the credit limit and then had the gall to write to explain that they were...
    moxie2 moxie2 46-50 1 Response Jun 2, 2008

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    How Boa Messed Up My Credit And My Life

    This all started back in October of 2009 - when I heard about Obama's MHAP modification program.  My ex fiance' of 7 years had become abusive and belligerent, and finally walked out on me, essentially cutting my household income in half and leaving me stuck with a house I...
    saynotosprogs saynotosprogs 36-40 Aug 17, 2010

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    Want to Get Ripped Off Do Business With Bank of America

    I made a telephone payment for my auto insc. after following all the prompts I was told that my bank had refused the payment, I was not given a confirmation number. Knowing there was money in the account I figured that I must have made a mistake in entering the stats so I tried...
    coluce1 coluce1 61-65 1 Response May 23, 2009

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    Okay so I'm fed up with Bank of America!

    Anyone recommend a bank? I'm a college student.
    K24Rivera K24Rivera 18-21, M 2 Responses Jun 20

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    My former employer used Bank of America

    and Merrill Lynch for benefits. The mutual funds had no ticker symbols, and when I switched jobs, the fees on both accounts started before I could move funds.
    User3331 User3331 31-35, M 1 Response Apr 4

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    Make A Home Affordable

    Tried last year Jan. 2011 to file for make a home affordable.. They sent me a list of what they needed from me and I sent it by fax. Then they sent me more needs and I sent that. I called to get update and it was under review.. I then received a letter saying they didn't receive...
    ldpny ldpny 46-50 Apr 2, 2012

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    Bank Of America Finally Paid 14.5 Million Back !! About Time The Government Found Out !

    Read this article earlier and all i could think is, one more win for whistleblowers. Bank Of America goes down! .. its about time, the government found all the things they do illegal. http://lineschfirm.com/wp/a-whistleblower-claim-against-countrywidebank-of-america-settles-for...
    dllamapants dllamapants 36-40 1 Response May 30, 2012

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    Someone Has My Money And It's Not Me

    I electronically deposited several checks to my BofA checking account via their ipad app on Aug 31. all were accepted. A week later (09/06/12) one of the checks was returned, this was for over $500 and was from Safeco for a deductible re-imbuirsement. When I explained it was a...
    redjessie redjessie 41-45 1 Response Nov 2, 2012

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    I Was Kicked Out of the Parkland Bank of America For Asking Them to Verify Funds On a Check

     On Friday, June 20, 2008, I walked into the Parkland Branch Bank of America to make several deposits, cash a check and get my payroll out. The check that I was trying to cash was from a vendor who’d made the check out to my mother, who is a signer on my business...
    jmosley1901 jmosley1901 22-25 3 Responses Jun 21, 2008

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    Didn't Want to Be Here

    I never wanted to do business with BofA  --  had bad experiences with them and their poor service years ago while living on the West Coast.  But, when they acquired Countrywide I suddenly had both a first and second mortgage with BofA. Based on several personal...
    BofASux BofASux 56-60 2 Responses Jul 21, 2009

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    Bom Loan Mods

    Below is my letter to the Presidents office of BOM, they have yet to respond so I sent a copy to my senator who forwarded it to the Presidents Office and I am waiting for a response. I have removed the names to protect the guilty!Dear Mr._________________I am writing to you...
    bomhater bomhater 56-60, M 2 Responses Jan 13, 2010

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    They Charge 5 Bucks To Cash A Demand Instrument (aka Check) Drawn On Them...

    even to my 17 year old. terrible. And when you walk into their branches they have plexi-glass to the roof and an unfriendly atmosphere.  Its terrible.   Or I can go to my credit union.  Be greeted by a person, have a coffee, and pay less fees..... Why does any middle class...
    jeepwrangler50 jeepwrangler50 46-50 Dec 1, 2012

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    Bank Of America Fails Again

    On Nov 14 I transferred money from my BofA savings account to my BofA credit card account. 7 days later the money is gone from my savings account and not credited to my credit card account.  I phoned customer service to be told to phone back during working hours.  Why would...
    muhaarib muhaarib 51-55 Nov 21, 2011

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