Post
Experience Project iOS Android Apps | Download EP for your Mobile Device

I Hate Customer Care Lines

Personal Stories, Advice, and Support 41 People

    They Always...

    Put you on HOLD and you have to listen to that background music... if they put you on hold really long, the automated voice tells you to continue to hold.. Its soo annoying. 
    reset reset 18-21, F Jul 15, 2010

    Your Response

    Cancel

    I'm Glad I Have A Cell Phone Cause I Would Have Hung Myself With A Phone Cord By Now

    There is first a recording of crappy music that holds you on the line for hours, then there is another recorded voice directing you to push certain numbers for whatever purpose you have for calling, THEN, if you're lucky and haven't died of boredom yet, you MAY get someone on the...
    SpiritOfTheRabbit SpiritOfTheRabbit 31-35, F Feb 21, 2011

    Your Response

    Cancel

    Imo, Att Has Been One Of The Worst !

    Hours and hours of my life waisted there, day after day, week after week, trying to resolve such a simple issue that doesn't seem to fit into any of there multiple choice menu options ! ! ! 8 months of call center hell ! ! ! You would think that a company in the "communication...
    lrob lrob 36-40, M 2 Responses Jun 16, 2010

    Your Response

    Cancel

    Hate Them!!

    i especially hate it when you have to phone one of these lines, when you have a problem with a kitchen appliance or a tv or something that wont work, and they think that you're an idiot or something, and start asking you questions like "is it switched on?" and so on!!! i hate...
    cowshed123 cowshed123 31-35, M 2 Responses Jan 9, 2011

    Your Response

    Cancel

    Denied.

    I didn't have to wait very long on sunday when i called my service provider. which was weird. they're usually the busiest. but after only 3 minutes on hold someone answered. problem is she didn't have a clue what i needed. and after she herself admitted this, i very sweetly asked...
    TheRealMimi TheRealMimi 31-35, F 1 Response Jun 15, 2010

    Your Response

    Cancel

    Hold.

    Just spent the whole day on the phone to customer care! OMFW! what a nightmare. how many people could possibly be calling this company on a saturday morning that i have to wait half an hour to talk to someone? i got told i was caller number 50 and almost died. then calmed down...
    TheRealMimi TheRealMimi 31-35, F Apr 3, 2010

    Your Response

    Cancel

    Related Experiences

    I'm in foster care and my foster parents are horrible but what do u expect. I just want my real parents back.
    disparateyouth disparateyouth 13-15, F 1 Response 4 days ago

    Your Response

    Cancel
    I don't like being single. I hate coming home with no one to look foreword to seeing me or vice versa. I hate going to bed alone and I hate taking care of my own "needs"
    myshell91 myshell91 22-25, F 1 Response 1 day ago

    Your Response

    Cancel
    It's true. I don't care about being stereotyped although it's annoying when people treat others poorly or less than because of a stereotype
    ForTheFallen ForTheFallen 22-25, M 6 hrs ago

    Your Response

    Cancel
    The eatery and restaurant that I become uncomfortable are the ones where chefs in the kitchen are talking so loud that you can hear them from your table. That is what happened when...
    katsuobushi katsuobushi 36-40, M 1 Response Feb 19

    Your Response

    Cancel
    It's been two years now that I've hated my mother. We were never really close to begin with but it also hasn't been like this before. Now I avoid interacting with her as much as...
    jkc0 jkc0 26-30, F 2 Responses 6 days ago

    Your Response

    Cancel
    I hope I care a bout my room like I care a bout planet
    as3adsamy as3adsamy 22-25, M 4 hrs ago

    Your Response

    Cancel
    I don't know how much more I can take. I am a restaurant manager and I am severely overworked. My company runs really low labor budgets - pretty common in the industry- but I wind...
    Asleep72 Asleep72 26-30, F 3 Responses Feb 14

    Your Response

    Cancel
    I don't maybe they had a bad experience with customers but don't take it out on me. I hate it when they hang up when it's their shift is almost over or they rush me at the register...
    ChelseaMonroe ChelseaMonroe 26-30, F 1 Response Feb 6

    Your Response

    Cancel
    For the first time in my career I have just been yelled at for trying to help a customer! A manager in another district came after me for "not following procedure" which isn't even...
    LoudMouse LoudMouse 31-35, F 4 days ago

    Your Response

    Cancel
    the Russian girl some time come into gas station where I work and it has the convenience store too. I work outsidE the store. she always come at evening timE around 9 pm. I...
    manwarkhn manwarkhn 41-45 1 Response Feb 9

    Your Response

    Cancel
    I am learning to control my anger outbursts and i have been doing quite well as of late. Having time to myself i am able to look at myself and figure out what i can change and...
    heyitsabike heyitsabike 31-35, F 4 days ago

    Your Response

    Cancel
    Ranking your MIL Who told in laws that they are relationship experts? My misguided MIL, SIL and CIL all seem to believe that they are the authority on relationships and know what...
    ZolaJam ZolaJam 26-30, F 1 Response 1 day ago

    Your Response

    Cancel
    I hate rude people on here! It's like they can't take a damn joke! I put something to try to make them smile and then they come at me talking smack and then block me
    DonaldC123 DonaldC123 13-15, M 6 hrs ago

    Your Response

    Cancel
    We have been like talking for two weeks and I don't like him like him but he makes me happy and i really need that right now - so I found out he deleted me on snapchat and I texted...
    lilbiatch lilbiatch 16-17, F 1 Response 5 hrs ago

    Your Response

    Cancel
    I'm so fed up. I was in a good mood when my mom suddenly came and interrupt my life. she would find anything to blame me for my laziness, stupidity, etc.. like she was controlling...
    mlzzmt mlzzmt 13-15, F 3 hrs ago

    Your Response

    Cancel
    Hi all, I was in the US for 6 months and had to come back, absolutely HATE this place, where would you go: US or EUROPE? cheers "moites"
    laustralia78 laustralia78 36-40, M 52 mins ago

    Your Response

    Cancel
    I literally hate cigarettes, they are the worst thing I've ever known in my life..It destroys people's lives and leave their families heartbroken and hurt..My father smokes, and I...
    glowingdiamond glowingdiamond 13-15, F 1 Response 28 mins ago

    Your Response

    Cancel
    Finishing up my fifth year and I absolutely hate my major. I wake up everyday feeling like absolute ****. I don't like to talk because everything that comes out is totally negative...
    bsbeip bsbeip 22-25 3 Responses Feb 8

    Your Response

    Cancel
    I hate living in a small town. I don't hate all small towns, I love the cool artsy villages full of artisans and independent studios and cafes. I don't even mind the country. But I...
    LowFidelity LowFidelity 31-35 1 day ago

    Your Response

    Cancel
    some people just need to grow up. i mean here we are in the year 2015 and we still have racisms going on today. When are you racist people gonna die out? i know that kind of sound...
    ThatOneSomaliGirl ThatOneSomaliGirl 13-15, F 35 Responses Feb 15

    Your Response

    Cancel
    Soooo two years after changing my name with bank of America after marriage, they decide to take it upon themselves to take it back. Then they tell me the only way to fix it is for...
    boajunk boajunk 51-55, F Feb 20

    Your Response

    Cancel
    Okay so gross. Today a customer came up to me today and decided it was okay, while ordering in front of me, to try to get something off of the corner of his girlfriend's lips. Then...
    LoveisBeautiful5013 LoveisBeautiful5013 18-21, F 2 Responses 5 days ago

    Your Response

    Cancel
    At work I can't stand it when a customer is holding an item to look at And decides to place it next to or near the area in which they got it from instead of where it belongs...
    ValhallaAwaits ValhallaAwaits 18-21, M 1 day ago

    Your Response

    Cancel
    That moment when a home wrecker not only expects to be respected, but complains about not being respected. Especially when she fooled around with a married man, who had kids of his...
    LostandFading LostandFading 18-21, F Feb 3

    Your Response

    Cancel
    I'm getting sick of this **** now, guys are being generalised liked is all guys who are creepy perverts that just want to bug girls for pictures. WE ARE NOT ALL LIKE THAT. You...
    IBickers IBickers 18-21, M 6 Responses Feb 9

    Your Response

    Cancel
    This week as many of you know a large portion of the US braced for a large storm system with large amounts of snow.All the local grocery stores were packed the day prior to the...
    snowgirl24 snowgirl24 22-25, F 2 Responses Feb 19

    Your Response

    Cancel
    Ok so there's like 20 something registers and you guys only have 3 of them open? Like it's ridiculous, the lines are wicked long and it takes forever to get out of there. God...
    wedgieshurtalot wedgieshurtalot 16-17, F 1 Response 5 days ago

    Your Response

    Cancel
    I have a question: have you, in recent memory, heard the word 'thug' used to refer to a person that wasn't a black male? I can't say that I have. In recent memory, back when...
    jadedandconfused jadedandconfused 36-40, M 5 Responses 4 days ago

    Your Response

    Cancel
    I don't know why if is but I REALLY just seem to ******* HATE people. Generally, I I don't like them, I don't trust them, I feel they're stupid, annoying and I can't bare a...
    FemaleBorderlineSociopath FemaleBorderlineSociopath 31-35, F 3 Responses Feb 4

    Your Response

    Cancel
    I don't care about you. I don't want to lie and say that I do, but I will until I'm an adult. If I get married and if I choose to have a ceremony, I won't invite you. Mom can...
    jiayong jiayong 13-15, F 9 Responses Feb 6

    Your Response

    Cancel
    I really don’t like living, I hate my life and I just don’t feel like if I belong in this world. My family thinks I am dumb and that I will never achieve anything in life. I...
    Miserabelle Miserabelle 16-17, F Feb 13

    Your Response

    Cancel
    This is the best title they had. I don't hate children, I just don't like bad kids. I have a child who has a defiance disorder. It has been so hard. Last night I saw another side...
    ptsdlady ptsdlady 26-30, F 1 Response a week ago

    Your Response

    Cancel
    'Coz l only care and feel sad when my favorite friends doesn't talk to me. I don't care others hate me. Oh hate me if you want.lol HATERS everywhere.
    Juri0902 Juri0902 31-35, F 2 days ago

    Your Response

    Cancel
    I Hate my family..... I know that sounds like a bad thing to say but I don't like them. My dad is always talking **** about me behind my back and then acting like he's the "cool...
    wifiking wifiking 16-17 1 Response Feb 4

    Your Response

    Cancel
    I have so much hate towards both of my parents! my dad was never in my life and abused me when I was a small child. and my mom doesn't give one **** about me and we fight...
    lexiee632 lexiee632 13-15, F 2 Responses Feb 5

    Your Response

    Cancel
    Not all... I somehow have a group of people that I like. But I'm at the point in my life where I hate everyone, I just don't give a crap anymore. I KNOW I'm selfish, trust me, I...
    Bflyboo14 Bflyboo14 13-15, F 3 Responses Feb 6

    Your Response

    Cancel
    I love going skinny dipping and sunbathing nude. The end result ends up we me not having tan lines. I love this process in the summer months.
    redheadfemale redheadfemale 31-35, F 3 Responses Feb 7

    Your Response

    Cancel
    I think that the worst Pickup lines that I ever used was "Hey, I forgot my telephone number, can you give me yours??" And I remember that..... IT WORKED. She gave me her number and...
    MrZenigata MrZenigata 26-30, M Feb 7

    Your Response

    Cancel
    12 things I observed about my in laws: 1. Inability to recognize and accept change in family relations and dynamics. Your son/brother has new priorities; his wife has taken the...
    ZolaJam ZolaJam 26-30, F 4 Responses Feb 9

    Your Response

    Cancel
    I Hate My Job How To Turn Six Dollars Into Six Thousand Dollars: I found this on a bulletin board and decided to try it. A little while back I was browsing 
through newsgroups...
    ScarredVelvet ScarredVelvet 22-25, F Feb 9

    Your Response

    Cancel