Post
Experience Project iOS Android Apps | Download EP for your Mobile Device

I Hate Customer Care Lines

Personal Stories, Advice, and Support 43 People

    Hate Them!!

    i especially hate it when you have to phone one of these lines, when you have a problem with a kitchen appliance or a tv or something that wont work, and they think that you're an idiot or something, and start asking you questions like "is it switched on?" and so on!!! i hate...
    cowshed123 cowshed123 31-35, M 2 Responses Jan 9, 2011

    Your Response

    Cancel

    They Always...

    Put you on HOLD and you have to listen to that background music... if they put you on hold really long, the automated voice tells you to continue to hold.. Its soo annoying. 
    reset reset 18-21, F Jul 15, 2010

    Your Response

    Cancel

    I'm Glad I Have A Cell Phone Cause I Would Have Hung Myself With A Phone Cord By Now

    There is first a recording of crappy music that holds you on the line for hours, then there is another recorded voice directing you to push certain numbers for whatever purpose you have for calling, THEN, if you're lucky and haven't died of boredom yet, you MAY get someone on the...
    SpiritOfTheRabbit SpiritOfTheRabbit 31-35, F Feb 21, 2011

    Your Response

    Cancel

    Denied.

    I didn't have to wait very long on sunday when i called my service provider. which was weird. they're usually the busiest. but after only 3 minutes on hold someone answered. problem is she didn't have a clue what i needed. and after she herself admitted this, i very sweetly asked...
    TheRealMimi TheRealMimi 31-35, F 1 Response Jun 15, 2010

    Your Response

    Cancel

    Imo, Att Has Been One Of The Worst !

    Hours and hours of my life waisted there, day after day, week after week, trying to resolve such a simple issue that doesn't seem to fit into any of there multiple choice menu options ! ! ! 8 months of call center hell ! ! ! You would think that a company in the "communication...
    lrob lrob 36-40, M 2 Responses Jun 16, 2010

    Your Response

    Cancel

    Hold.

    Just spent the whole day on the phone to customer care! OMFW! what a nightmare. how many people could possibly be calling this company on a saturday morning that i have to wait half an hour to talk to someone? i got told i was caller number 50 and almost died. then calmed down...
    TheRealMimi TheRealMimi 31-35, F Apr 3, 2010

    Your Response

    Cancel

    Related Experiences

    You love someone so much that they become your daily life and then one day they just up and leave.... I don't hate myself but I do hate what I'm becoming..... Sitting in my empty...
    Arizv11 Arizv11 22-25, M 19 mins ago

    Your Response

    Cancel
    Boganism, Nasty Attitudes, Entitlement. They know no racial boundaries. I thought that the recent fuss about the "mongrel" ethnic aussie tennis player by the 77 year old true blue...
    Spankerr Spankerr 51-55 1 Response 2 hrs ago

    Your Response

    Cancel
    We can live in this world harmoniously and I wouldn’t care less if you don’t like me. We have different views, opinions, upbringing and beliefs, but we can be civil and respect...
    CallmeCamille CallmeCamille 66-70 2 hrs ago

    Your Response

    Cancel
    How is it possible to love someone who makes you hate yourself, wish you'd disappear, just leave my life cause apparently it's your least concern.
    jjlove138 jjlove138 13-15, F 3 hrs ago

    Your Response

    Cancel
    She makes me want to kill myself just cause I'm not perfect. It's sad when all you do is yell and your child and never show if you even love them. Why is it when something is up...
    jjlove138 jjlove138 13-15, F 3 hrs ago

    Your Response

    Cancel
    i hate it when they try to reach me. yeah I'm an ungrateful child
    dubidabidu dubidabidu 18-21, F 3 hrs ago

    Your Response

    Cancel
    hate when people act differnt around others your a fake.
    justDlight justDlight 18-21, M 4 hrs ago

    Your Response

    Cancel
    I actually don't care if there is a person with me but I can't sleep without 1 or both of my dogs
    dac01 dac01 13-15, F 4 hrs ago

    Your Response

    Cancel
    I hate when people contact me but then they never say anything interesting so they just wait for me to heat up the conversation, like tf? If you had something to tell me in the...
    Angelalahaha Angelalahaha 18-21, F 4 hrs ago

    Your Response

    Cancel
    I hate when my little ones are sick you feel useless you really want to make them feel better but you can't. Now I lay awake listening to my little girl cough and I wish I could...
    sefphera sefphera 26-30, F 5 hrs ago

    Your Response

    Cancel
    I think I hate my therapist when I first started getting help I had a man that listened and I told everything to and he was starting to help me, then he got a better position else...
    sefphera sefphera 26-30, F 5 hrs ago

    Your Response

    Cancel
    Every month I go through a time where I absolutely HATE being a woman. What doesn't help is when my dad says "You need to be tough. They don't make women like they used to...
    InsaneWeirdo InsaneWeirdo 16-17, F 5 hrs ago

    Your Response

    Cancel
    This group describes my beliefs extremely well. I used to care a lot about what people thought of me. Being a victim of bullying, i was self conscious, vulnerable, and very...
    DropsofJupiter1 DropsofJupiter1 18-21, F 4 Responses 5 hrs ago

    Your Response

    Cancel
    Just putting this out there....not really aiming to attract any negative energy to myself but just thought I would share the latest BM post, and plus I like to keep a record of...
    Msprissy Msprissy 36-40, F 1 Response 5 hrs ago

    Your Response

    Cancel
    I really don't hate straight people, I am jealous of them. I am jealous of their lives. Straight people go out & meet other straight people everywhere they go. They flirt with each...
    yolo19 yolo19 18-21, F 1 Response 5 hrs ago

    Your Response

    Cancel
    Ok, so today I wanted to go out with my children since the husband works, which sucks big time because when I was a child Sundays were a "family day" so we would go out with my...
    Hatehumidity Hatehumidity 31-35, F 1 Response 1 day ago

    Your Response

    Cancel
    ... Stick and stones was the rhyme that they taught us, to fight off the monsters, to help numb the darkness, but what they forgot was: you don't need to break my bones for you to...
    ThatOneDepressedKid ThatOneDepressedKid 13-15, F 1 Response 1 day ago

    Your Response

    Cancel
    I hate the lack of breaks, working 12.5 hrs without one blows, not able to drink water because OSHA says no but with no breaks I have gone 8hrs without going to bathroom - UTI...
    Free247 Free247 36-40, F 1 Response 2 days ago

    Your Response

    Cancel
    If you can call it being judged, but i get the odd racist remark and there all along the lines of chinese, indian, japanese, nigerian, and similar offensive things
    gwen11ian gwen11ian 16-17, F 1 Response 2 days ago

    Your Response

    Cancel
    I don't like kids. I never planned on having kids. My daughter wasn't planned. Her dad was a rebound from the love of my life. I knew we shouldn't be together very early on and...
    crkdhalo0827 crkdhalo0827 41-45, F 2 days ago

    Your Response

    Cancel
    I hate people! I think 99% of them are stupid, ignorant, inconsiderate, f***ing morons and I enjoy telling them so as often as I can without loosing my job. Though I have taken...
    oneconcernedfincitizen oneconcernedfincitizen 46-50, M 3 days ago

    Your Response

    Cancel
    ******* hate rude *** customers! then when you don't smile at them and be nice because they are ******** they wanna complain to HR!!!! UGH!!!!!
    jazzy2332 jazzy2332 18-21, F 3 days ago

    Your Response

    Cancel
    I am a male, 35 years old with 3 kids and a wife that is about to finalize the divorce. I am in the early stages of a divorce with my wife of 8 years, we had our issues but my...
    0pusone 0pusone 31-35, M 5 Responses 4 days ago

    Your Response

    Cancel
    If u were to ever use pick up lines on me I'd love u forever xD
    Caliboyy14 Caliboyy14 13-15, M 2 Responses 5 days ago

    Your Response

    Cancel
    Most of my tan lines are now gone.
    deleted deleted 26-30 a week ago

    Your Response

    Cancel
    I hate my job so much I wrote a funny song about it. Check it out. Kirsty :) Xx YOUTUBE KIRSTY HAM CUSTOMER SERVICE CHICK
    kirstyham kirstyham 26-30, F 1 Response Jun 28

    Your Response

    Cancel
    Don't let it drag out if you hate your husband. Leave him. Otherwise you will end up maybe like me and have no money, no house and a person you don't want to take care of in your...
    TiredCaretaker TiredCaretaker 61-65, F 3 Responses Jun 28

    Your Response

    Cancel

    Your Response

    Cancel
    Not usually but today I experienced what could only be the evolution of man from a mushroom. A dad and his two adult sons came into the store where I work. All three drunk, loud...
    Hugmybear Hugmybear 46-50, F 3 Responses Jun 26

    Your Response

    Cancel
    These are real thoughts/quotes/things that happened during my work days. Yes mam I understand what you want, I'm just unable to provide that service. Stop b**ching at me I'm...
    DreamlessDesire DreamlessDesire 18-21, F 1 Response Jun 26

    Your Response

    Cancel
    I am to the point that I just don't even care anymore. I met my man 5 years ago. He was just finalizing his divorce. He had been separated from his ex for almost 2 years at...
    roxmac roxmac 31-35, F 1 Response Jun 26

    Your Response

    Cancel
    Agreed! Just sent a lengthy message to the support team in hopes that they might listen to some of their customers. Not a good user experience at all.
    rasart1956 rasart1956 56-60, M Jun 26

    Your Response

    Cancel
    I read some of the stories here, and most of those are wayyy worse than mine. I felt like an ungrateful, spoiled brat, compared to all those people who have much more valid reasons...
    Forrestgump93 Forrestgump93 22-25, F 1 Response Jun 26

    Your Response

    Cancel
    okay so .. this is very hard for me to talk about. I never told it to anyone. not ever. I could never open it up. even though it is healthy to talk to people but how can i when...
    quinnamore quinnamore 16-17, F 2 Responses Jun 26

    Your Response

    Cancel
    I'm starting to notice something in myself that I'm not proud of. And as much as I want to change it I know now it's not possible. For whatever reason I have horrible people skills...
    hniki21 hniki21 22-25, F Jun 25

    Your Response

    Cancel
    I hate it and I don't get why people do it. At Taco Bell and there 6 people in line. I walk out. They all don't seem to mind waiting
    iSceneGirl iSceneGirl 13-15, F 1 Response Jun 25

    Your Response

    Cancel