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I Hate Customer Care Lines

Personal Stories, Advice, and Support 44 People

    I'm Glad I Have A Cell Phone Cause I Would Have Hung Myself With A Phone Cord By Now

    There is first a recording of crappy music that holds you on the line for hours, then there is another recorded voice directing you to push certain numbers for whatever purpose you have for calling, THEN, if you're lucky and haven't died of boredom yet, you MAY get someone on the...
    SpiritOfTheRabbit SpiritOfTheRabbit 31-35, F Feb 21, 2011

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    Denied.

    I didn't have to wait very long on sunday when i called my service provider. which was weird. they're usually the busiest. but after only 3 minutes on hold someone answered. problem is she didn't have a clue what i needed. and after she herself admitted this, i very sweetly asked...
    TheRealMimi TheRealMimi 31-35, F 1 Response Jun 15, 2010

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    Hate Them!!

    i especially hate it when you have to phone one of these lines, when you have a problem with a kitchen appliance or a tv or something that wont work, and they think that you're an idiot or something, and start asking you questions like "is it switched on?" and so on!!! i hate...
    cowshed123 cowshed123 31-35, M 2 Responses Jan 9, 2011

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    They Always...

    Put you on HOLD and you have to listen to that background music... if they put you on hold really long, the automated voice tells you to continue to hold.. Its soo annoying. 
    reset reset 18-21, F Jul 15, 2010

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    Hold.

    Just spent the whole day on the phone to customer care! OMFW! what a nightmare. how many people could possibly be calling this company on a saturday morning that i have to wait half an hour to talk to someone? i got told i was caller number 50 and almost died. then calmed down...
    TheRealMimi TheRealMimi 31-35, F Apr 3, 2010

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    Imo, Att Has Been One Of The Worst !

    Hours and hours of my life waisted there, day after day, week after week, trying to resolve such a simple issue that doesn't seem to fit into any of there multiple choice menu options ! ! ! 8 months of call center hell ! ! ! You would think that a company in the "communication...
    lrob lrob 36-40, M 2 Responses Jun 16, 2010

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    Hi this is my first post and the reason I'm doing this is to share express my feelings on here so here goes. My mom said **** you to me and that she doesn't want me or my dad to...
    Ibethmercado439 Ibethmercado439 13-15, F 1 Response 2 hrs ago

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    We really do not care what you think about us. For one thing you do not know us so you aint in a position to judge us for either being good or bad. If you had lived our lives then...
    BrunoAndSammy BrunoAndSammy 13-15, M 1 Response 3 hrs ago

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    Maybe it isn't even hate. But still I don't know the real reason. She has been avoiding me... often nervous, when I'm around. The last time she "talked" to me was in a long...
    Vakuum Vakuum 13-15, T 3 hrs ago

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    I hate mine so much,she is only 12 and she thinks she can act like a total rude person!I hate her so much ,I can't wait for her karma
    Marcysonline Marcysonline 13-15, F 4 hrs ago

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    I just hate the fact that they have the need to text girls who are under 18 when they're like in their 30's and above. Why..
    ButteryToast ButteryToast 18-21, F 2 Responses 4 hrs ago

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    A daughter writing here. Now I don't have a child, but I'm writing here hoping to shed some light on this group. Before you report this thinking It's just another lost story hating...
    halfaxa halfaxa 13-15, F 1 Response 8 hrs ago

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    Can't stand it. Never could. Hate it even more when it's humid too. Give me Spring or Autumn weather instead.
    iammyshadow iammyshadow 36-40, F 1 Response 8 hrs ago

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    The love of my life isn't exactly part of my race. He is so good to me and he is a hard worker as well. He cares so much about people's well being and his family. Problem is that I...
    XXBeautifullyCorrodedXx XXBeautifullyCorrodedXx 26-30, F 9 hrs ago

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    first, i apologize for my poor english. so, my family always seem to having problem in financial issue. i'm a sophomore in college now. and i hate how my dad would make my mom...
    torch12 torch12 18-21, F 1 Response 11 hrs ago

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    So I have a canine crossbite. I hate it so much. It looks like I have a missing tooth. I've been asking my mum for braces since 7th grade and the answer has always been "I can't...
    LydiaBlake LydiaBlake 16-17, F 12 hrs ago

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    It makes me feel weak, like if I cry in front of you, trust me I've reached my limits. I think people are silently judging me, "What the **** is wrong with her?" or "I really don't...
    FreeXNow FreeXNow 18-21, F 1 Response 12 hrs ago

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    It was Begging of September of 2015... I was invited to a Wedding to a military buddy of mine. And I was feeling more Obligated to go because I am a man of my word.. I woke up that...
    Micheael Micheael 26-30, M 4 Responses 14 hrs ago

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    after some consideration and my appointing of the new title of Supreme leader in my organization I have decided to give back to my community by unveiling an expansion to my already...
    SladeTheLegend SladeTheLegend 18-21, M 2 Responses 16 hrs ago

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    Since I was 7, I'd go to my cousin's house every day after school. Let's just say I wasn't very smart or was sure what I was even doing. I hated their house, I hated waiting there...
    allnamesrtakenx allnamesrtakenx 16-17, F 1 Response 16 hrs ago

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    Every day is a roller coaster of emotions. She feels the need to harass me the moment she sees me in the morning. One time, I had just walked into the building while she was...
    sayhellnotobs sayhellnotobs 26-30, F 18 hrs ago

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    The reality of being Australian and why it is disappointing. Whenever you travel overseas, as soon as people realise you’re Australian, they decide that the next best course of...
    MoreaboutAustralia MoreaboutAustralia 36-40, M 1 day ago

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    Today I had rehearsal at my school for the upcoming black history show that we are doing. During the run through, this boiled egg of a teacher thought he had the right to yell at...
    kingdombreezy kingdombreezy 16-17, F 2 days ago

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    I wish I had taken the advice from the few ones who informed me that my mother didn't like me and she would destroy every thing for ..I'm 36 today and the last four years I had...
    Inthedark16 Inthedark16 36-40, F 4 Responses 3 days ago

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    I have done my best to be upfront, honest and real when I deal with people. With me, there is no reading between the lines. I will tell you exactly how I feel, and expect the same...
    Solitaireman Solitaireman 56-60, M 3 Responses 6 days ago

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    I have been so unlucky with humans even with the person who suppose to be my mother ..she was so hateful since I was a little kid before I even could walk and talk ..she never...
    Inthedark16 Inthedark16 36-40, F 1 Response 6 days ago

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    I know I've posted a lot of times on here about how I was discriminated against at my job at Macy's, but let me just state that even without the discrimination, I still would've...
    MegaManX97 MegaManX97 18-21, M 2 Responses a week ago

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    I like someone that I didn't expect to like. I don't know why I liked him or how it happened it just did. I look at his social media sites and he sounds so perfect for me. He...
    cupcakedips cupcakedips 18-21, F 3 Responses Feb 4

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    Once the warm weather comes around, pants don't cut it, so when I'm out in public I'm in shorts or kilt so tan lines do occur, it's keeping them to a minimum by doing as much in...
    donontario donontario 61-65, M Feb 4

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    this one made me laugh for the irony. it is true I have no tan lines but it is because I have no tan at all. I'm the fairest creature in the land, unable to produce any sort of tan...
    goodwitchofthenorth goodwitchofthenorth 36-40, F 11 Responses Feb 4

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    I feel that most people in my life are only there due to convenience. I don't feel any "bond" or connection with even my closest friends and family anymore. I know it's my fault...
    Sparklyblueunicorns Sparklyblueunicorns 22-25, F 5 Responses Feb 3

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    I haven't had tan lines since I was 7
    NudistJen NudistJen 41-45, F 26 Responses Feb 3

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    The fake people never bother to read about you, and lairs just don't care. I have added lines to let people know who I am and that I am really seeking and trying to find my long...
    manofintegrity manofintegrity 56-60, M 2 Responses Feb 1

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    Sometimes I just want to tell those rude people off. But you know you can't because your business will suffer. I work in the hotel business, and just got a call from a former...
    VVmommy VVmommy 26-30, F 3 Responses Feb 1

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    I don't understand why my mother can be so rude to people. Tonight we went to celebrate my birthday at a fairly small hole-in-the-wall vegan restaurant. She kept trying to nitpick...
    aquamoongoddess aquamoongoddess 22-25, F 1 Response Jan 31

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    "A problem shared is a problem halved but I care about you too much to make this problem ours." - Professor Green, Today I Cried Seriously, this like sums up my life.
    QueenBrooke QueenBrooke 13-15, F Jan 31

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    I looked in the mirror today and I realised that I'm just a little **** ...I'm just a little **** and that's all I'm ..from looking at my reflection in the mirror I get the answers...
    Inthedark16 Inthedark16 36-40, F 2 Responses Jan 31

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    I deal with a lot of self-hatred and disgust. I'm disgusted with myself for feeling awful all the time. I'm disgusted with myself for feeling broken. My life is practically perfect...
    Hush92 Hush92 18-21, F 9 Responses Jan 31

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    Why is customer service so rubbish in the Uk? Earlier today, I went to an ‘express’ outlet of a major store and ended up being served by ‘Elaine’. A heavily breasted lady...
    Wa101 Wa101 41-45, M 1 Response Jan 29

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    Or more accurate: I hate it when people don't care about proper grammar and spelling. If you make some mistakes due to something not being your first language or being tired or...
    Gentle153 Gentle153 26-30, M 3 Responses