Post
Experience Project iOS Android Apps | Download EP for your Mobile Device

I Hate Customer Care Lines

Personal Stories, Advice, and Support 41 People

    Denied.

    I didn't have to wait very long on sunday when i called my service provider. which was weird. they're usually the busiest. but after only 3 minutes on hold someone answered. problem is she didn't have a clue what i needed. and after she herself admitted this, i very sweetly asked...
    TheRealMimi TheRealMimi 31-35, F 1 Response Jun 15, 2010

    Your Response

    Cancel

    I'm Glad I Have A Cell Phone Cause I Would Have Hung Myself With A Phone Cord By Now

    There is first a recording of crappy music that holds you on the line for hours, then there is another recorded voice directing you to push certain numbers for whatever purpose you have for calling, THEN, if you're lucky and haven't died of boredom yet, you MAY get someone on the...
    SpiritOfTheRabbit SpiritOfTheRabbit 31-35, F Feb 21, 2011

    Your Response

    Cancel

    Imo, Att Has Been One Of The Worst !

    Hours and hours of my life waisted there, day after day, week after week, trying to resolve such a simple issue that doesn't seem to fit into any of there multiple choice menu options ! ! ! 8 months of call center hell ! ! ! You would think that a company in the "communication...
    lrob lrob 36-40, M 2 Responses Jun 16, 2010

    Your Response

    Cancel

    Hold.

    Just spent the whole day on the phone to customer care! OMFW! what a nightmare. how many people could possibly be calling this company on a saturday morning that i have to wait half an hour to talk to someone? i got told i was caller number 50 and almost died. then calmed down...
    TheRealMimi TheRealMimi 31-35, F Apr 3, 2010

    Your Response

    Cancel

    They Always...

    Put you on HOLD and you have to listen to that background music... if they put you on hold really long, the automated voice tells you to continue to hold.. Its soo annoying. 
    reset reset 18-21, F Jul 15, 2010

    Your Response

    Cancel

    Hate Them!!

    i especially hate it when you have to phone one of these lines, when you have a problem with a kitchen appliance or a tv or something that wont work, and they think that you're an idiot or something, and start asking you questions like "is it switched on?" and so on!!! i hate...
    cowshed123 cowshed123 31-35, M 2 Responses Jan 9, 2011

    Your Response

    Cancel

    Related Experiences

    I hate rude customers and as a waiter I encounter quite a few of them. I hate it when I get whistled or snapped at to go over to someone's table. I'm not a dog just a simple hand...
    FilipX FilipX 31-35, M Oct 26

    Your Response

    Cancel
    guy on fb. he want you to put something along the lines of proof there was a Jesus. its a set up obviously. he just wants to create drama. I think you have to have faith at this...
    FinnAhGinn FinnAhGinn 26-30, F 6 Responses Nov 16

    Your Response

    Cancel
    If some one is comfortable or has a health issue who cares it's thier body let them live man.
    impregnator69 impregnator69 31-35, M 11 hrs ago

    Your Response

    Cancel
    1.A long relationship is two weeks. 2.12 years olds date and already share the phrase, I love you. 3.It’s more common for a guy to say that girl is bad then actually say she’s...
    frozenemotion frozenemotion 16-17, F 2 Responses 3 hrs ago

    Your Response

    Cancel
    Even simple things such as going to watch a video on Youtube, you see a million negative, irrelevant comments down below attacking whoever, whatever in the video and then attacking...
    EngulfingBreeze EngulfingBreeze 22-25, F 1 Response 2 hrs ago

    Your Response

    Cancel
    My best friend is black and I never really noticed a difference between us. I don't know how many of you watch south park but I remember the episode where Chef wants the south park...
    SomeBloke616 SomeBloke616 16-17, M 3 Responses Oct 26

    Your Response

    Cancel
    I Hate My Church I felt deeply in grieved and spiritually drained with my church. Something is missing. Our pastor is an intelligent withdrawn man who never talks to us for so long...
    kiendy123 kiendy123 18-21, F 1 Response Nov 2

    Your Response

    Cancel
    My sister is 12 years older than me. I also have a brother who is 9 years older than me. Our father died some time ago and our Mother has Alzheimer's and I am taking care of her...
    exteachergirl exteachergirl 36-40, F a week ago

    Your Response

    Cancel
    Ever been stuck for a solution to that last minute problem or emergency? Struggled to find someone to help out of normal office hours? Would you love to be able to make that call...
    edr567 edr567 26-30, M Oct 31

    Your Response

    Cancel
    I work at PetSmart and the other day (this happens a lot) I had some lady walk up to me and say that a bag of dog food was out of place and she demands the price that It laid on...
    ValhallaAwaits ValhallaAwaits 18-21, M Nov 2

    Your Response

    Cancel
    From managing an ice cream parlor to working the horrible atmosphere of Black Friday at Macy’s, I think it takes a masochist to work in customer service. My job is always done...
    RebootMe RebootMe 18-21, F 2 Responses Nov 15

    Your Response

    Cancel
    I hate my mother because she would tell me that my father hated me since i was in her body. I was beaten by my alcoholic father until i left home when i was 18. Last year, i asked...
    democracyloveAmerica democracyloveAmerica 36-40, F Oct 26

    Your Response

    Cancel
    This experience has come about from a recent conversation I was having with someone on here. It started fairly late last night, so I didn't get a chance to respond. To his...
    Mmmcherries Mmmcherries 46-50, F 6 Responses Oct 31

    Your Response

    Cancel
    Reasonable Use Recognize:The fabric on This great site is offered for educational and informational functions. It may well have copyrighted content using that has not normally been...
    Matthew9360qft1 Matthew9360qft1 31-35, M 1 Response Nov 7

    Your Response

    Cancel
    Can I just say how much a hate morning sickness. I feel like my baby hates me. And I know that's crazy but with baby #1 I lost 20 lbs in a matter of two weeks and I couldn't hold...
    Sprimpas14 Sprimpas14 18-21, F Nov 11

    Your Response

    Cancel
    I can't count how many people I've blocked today lol sending me pictures of their junk and stuff.. like REALLY? is that supposed to impress me? And the tacky "pick up lines" lol...
    SaraBear87 SaraBear87 26-30, F 1 Response Nov 14

    Your Response

    Cancel
    Another one of my high school horror stories. So, for drama class we had to go to the school hall and move and carry things. The teacher wasn't there. I can't really remember much...
    1lonelydaisy 1lonelydaisy 41-45 5 days ago

    Your Response

    Cancel
    if you have someone in your life who genuinely cares about how your day went, and listens fully to the ****** up **** that goes on in your mind, and answers your texts or calls you...
    SrColins SrColins 41-45, M 2 Responses 6 hrs ago

    Your Response

    Cancel
    I care a lot about what people think about me and it hurts my feelings when people don't like me. Like it makes me want to cry and I wish I didn't care but I don't have friends I...
    dazedandconfused6666 dazedandconfused6666 18-21, F 23 mins ago

    Your Response

    Cancel
    I hate my family. At first I thought it was because of our misunderstandings and fights but as time passed I knew that I really hate my family. I hate my mom for being so...
    Dardar113 Dardar113 13-15 Nov 2

    Your Response

    Cancel
    I'm 16, and have been living with my mother and my boyfriend and his dad for about a year and a half now.But, for the most part, just know I'm safe and okay besides all this. My...
    Tarahkins Tarahkins 16-17, F 1 Response Oct 26

    Your Response

    Cancel
    I hate being yelled at. I hate to argue. I shut down and shut out. I won't participate. amazingly enough this action of doing nothing causes some to yell more.
    regalshewolf regalshewolf 41-45, F 7 Responses 6 hrs ago

    Your Response

    Cancel
    I don't really care about anyones sexuality, I don't judge :P. I know people are so much more than just their sexual preference.
    MariexOkay MariexOkay 13-15, F 5 hrs ago

    Your Response

    Cancel
    I have always had issues with my hair. For a long time I struggled with trichotillomania, which is a long term for the basic idea that I feel the urge to pull out my hair whether...
    Narp12 Narp12 16-17, F Oct 26

    Your Response

    Cancel
    I feel very lucky to live in such a beautiful (& seasonally popular) part of the world. Though I am often completely blown away & annoyed by the carelessness displayed by tourists...
    AsteriasAura AsteriasAura 36-40, F 1 Response Oct 28

    Your Response

    Cancel
    I am the worst person ever many times I do awful things. I test people I care about to see if they care. I hang with people I don't care about so those I do don't hurt me. I go...
    herealways2017 herealways2017 13-15, F 2 Responses Nov 6

    Your Response

    Cancel
    I like lines from movies. If I can't think of anything to say, I quote a movie. It gives me something to say when there is nothing to say. Quoting movies helps to keep things...
    tryingagainII tryingagainII 56-60, M Nov 6

    Your Response

    Cancel
    Thus is what they do all day customers bully me.
    lyingcow123 lyingcow123 51-55, F 1 Response Nov 7

    Your Response

    Cancel
    my boss is a bully!! he's worked at my hotel for 7 years now!! during this time, he's tried his hardest to get staff to leave so he can get his own staff in, ,even though most of...
    cowshed123 cowshed123 31-35, M 2 Responses Nov 12

    Your Response

    Cancel
    I've only been in the job 2 days and want to quit. She's so nasty and well, bossy! I only took the job to get out of the house, I have another job which I love. This b$&ch talks to...
    Lonesailor14 Lonesailor14 26-30, F 3 Responses Nov 13

    Your Response

    Cancel
    The storm is here good luck everyone (: I hope your customers are nice and your smiles are real.
    bbear1417 bbear1417 18-21, F 1 Response 1 day ago

    Your Response

    Cancel
    I come from a very broken family. My mother tortures my dad physically, hits him with knifes and bricks and my father is too scared to retaliate or even argue back. My sister is...
    faketure faketure 18-21, F 1 Response Oct 27

    Your Response

    Cancel
    Supermarkets, tourist places, coffee shops...I've worked in a lot of customer service places. The worst would have to be when I worked in a little ice-cream and snacks shop in a...
    papercastles papercastles 22-25, F 2 Responses Nov 16

    Your Response

    Cancel
    This is my first post. I don't know what to say. First off, sure, I like my family sometimes but... I just don't feel anything stronger than liking them. Yeah, maybe i'm a horrible...
    ID0ntKn0wAnym0re ID0ntKn0wAnym0re 13-15, F 4 days ago

    Your Response

    Cancel
    I hate being told managers will be supportive and they will be available when they are not. I hate managers who could care less about you as a person. Despite all the things that...
    lindyCoho lindyCoho 51-55, F Oct 27

    Your Response

    Cancel
    I've received many messages along the lines of "It's not going to stop even if you try" but I still ponder the simple question of.. "Why?" We talk about doing something as a...
    TheComplication TheComplication 18-21, M 1 Response Oct 30

    Your Response

    Cancel
    i havent lived at home since i graduated high school. i suppose i could just go out and rent a place, but i wouldnt be saving a single penny. eventually, ill be moving, so i guess...
    blahblah2789 blahblah2789 36-40, F 2 Responses Oct 31

    Your Response

    Cancel
    As you all know there was a man in my life who persecuted me and made my life a living hell . I wish if I was a talented author to write the whole story with all the details but...
    lostsouluk lostsouluk 31-35, F 2 Responses Oct 31

    Your Response

    Cancel
    Have you ever felt so alone that it felt like you were dying on the inside. Have you ever wanted to cry your eyes out because you don't feel like your enough for this world. That...
    xDoneX xDoneX 16-17, F Nov 1

    Your Response

    Cancel
    I'm 26 years old. I've lived with my mother forever minus 4 years where she was living with my sister. I always wondered why she was a little off. Always acting like a child...
    jlmerritt jlmerritt 26-30 Nov 10

    Your Response

    Cancel