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I Hate Poor Customer Service

Personal Stories, Advice, and Support 1,239 People

    But its now common. Even

    when automated.
    Converted Converted 46-50, M 2 Responses Mar 22

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    Walmart Has The Worst Customer Serivce In The World

    it seems like every time im always in line for ever and going very slow. I hate it.
    kingoftheice kingoftheice 26-30, M 4 Responses May 28, 2012

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    I don't maybe they had a bad experience with

    customers but don't take it out on me. I hate it when they hang up when it's their shift is almost over or they rush me at the register. I will seriously report someone if it bothers me enough. Don't be rude to me or you will get snatched! Im just playing. But I do report people...
    ChelseaMonroe ChelseaMonroe 26-30, F 1 Response Feb 6

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    Best Ever!

    I'm a hairdresser. I love my job. Love to make people feel great, bring out their favorite facial features, boost their confidence and sometimes i can even change someones life! Well maybe not life but change who they are. Along with being a hairdresser i believe needs to come...
    IntoxicatedDesire IntoxicatedDesire 18-21, F 3 Responses May 4, 2008

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    The one thing that annoys me the most

    when I'm simply trying to purchase something. I'm not a difficult person to communicate with and if you give poor customer service to me I get irritated by that. It really doesn't take that much effort to give average customer service to someone and if you're doing a ****** job...
    misternobrain misternobrain 22-25, M Jan 16, 2014

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    Two Sides

     I hated working customer service. Pissed off customers chewing me out cuz they bought the wrong size...... However once I got out of that job I began to realize that I hate associates who act as if they are doing me a favor by waiting on me even more.Who was the idiot who...
    blackcat blackcat 22-25, F 2 Responses Feb 21, 2008

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    PrizeCandle has HORRIBLE customer service.

    If my box doesn't ship Monday, OVER A WEEK AFTER THE CHARGE WENT THROUGH, or if they don't at LEAST respond to the email I sent 3 days ago, I'm filing a claim and will take my business somewhere else. :) *24-48 hour response time my ***. I've never dealt with bad customer...
    Kat0524 Kat0524 18-21, F Sep 11, 2014

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    Verizon...

    When we first moved here, we thought it was going to be so easy to get our Internet and phone transferred to hear. Boy, were we wrong. The first thing that went wrong is they thought we ordered the package with FIOS, which we didn't. That's when everything got screwed up...
    animallover110293 animallover110293 18-21, F 1 Response Apr 7, 2013

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    Empathy Has Its Limits!

    I like to think I'm a reasonable man. I've done my share of customer service in my time and I know there are limits. There are targets to be hit,everybody wants something different,they are rarely one at a time,some customers are complete schmucks who wouldn't know good manners...
    Rob22make3 Rob22make3 41-45, M 1 Response Oct 9, 2008

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    Don't get me started!

    I mean your getting paid to help me! The least you can do it do it right! Damn I mean of your nice and can actually help me out i could be all like hey where's your manager you were great! Like at the mall one day, Forever 21 has horrible customer service. I needed something...
    countrygirlISTaylor countrygirlISTaylor 16-17, F Jul 31, 2014

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    is it just me or is it required

    for customer service agents to say your name multiple times in a call? I call my mobile carrier and I swore she said my first name over 40 times in a 30 minute call...sometimes she would stop mid-sentence just to say my name...it was the most awkward phone call that I never...
    jbm1984 jbm1984 31-35, F Mar 15

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    What Part Of NO Are You Not Hearing?

    Telemarketers are usually considered just plain annoying, rather than people who provide lousy customer service. Isn't annoying someone, in a business setting, bad customer service too?
    TimeTrvler TimeTrvler 51-55, M Apr 18, 2013

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    Working for the government I believe in great

    customer service and value for money the word of the day is there for frugality to many governments around the world waste public money I believe and do spend it wisely with great input from the public as the customer (public) are always right!
    eplife eplife 36-40, M Apr 21, 2014

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    Agent Who Hates Bad Service

    As someone who has worked in customer service most of my life I am very critical when dealing with customer service reps. It all comes down to good old commen sense. In today's world there seems to be a large gap in this area. Companies need to realize you can still charge a...
    SweetBabyBrat SweetBabyBrat 36-40, F Jun 22, 2012

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    Office Depot..taking Care of Business.....everyday.. Sing It People.

     I am sick to death of being treated badly and ignored at retail. I know the jobs don't pay well. But I dont care anymore. Today I decided to share my complaint with the world. I think companies need to realise that customers have the power to respond to bad customer service...
    penguinswon penguinswon 51-55 6 Responses May 26, 2009

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    Comcast Is - S D R A W K C A B -

    If you have endured the customer service nightmare from Comcast and have your internet or cable box installed the product is great. The problem is getting the installation. First you have to deal with the automated phone system. You know - which language press #, for security...
    4vrUnique 4vrUnique 46-50 5 Responses Jul 27, 2010

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    Intelligent People Can Be Idiots

    I've seen both sides of the coin.  When I worked on the telephone as a customer service agent I witnessed people call asking the dumbest questions.  I've was never rude or irritated by them.  It only amused me how much common sense they lacked.  Being a...
    ichooselife ichooselife 36-40, F 1 Response Jul 1, 2008

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    Customer Service

    Most   people    in    customer    service   work    for   companies    treat  their   employees   badly   and   that  ...
    rockybear397 rockybear397 46-50, F 2 Responses May 9, 2008

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    Why Work In A Hospital If You Hate People?

    This might seem like an age old question, but until someone answers it, I am going to keep asking it! Why work in a hospital if you hate people?? I understand that hospitals can be busy places and staff run off their feet, not to mention the constant flow of annoying drug seeking...
    MaxineR MaxineR 36-40, F 1 Response Feb 27, 2012

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    ppl should take a lil more pride in their jobs!

    or at least be polite ta ppl.....seriously!
    StreetgirlnamedDesire504 StreetgirlnamedDesire504 36-40 Aug 22

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    My husband and I went to subway

    for lunch and the woman who rang us up gave us such an unnecessary amount of attitude when she messed up and gave us cups instead of cookies and I asked her to fix the mistake. Her body language, facial expressions, and overall demeanor were rude, unprofessional, and unwelcoming...
    habbydullah habbydullah 22-25, F May 24, 2014

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    Hey... something as trivial

    as working for customer service can be so rewarding. You are not forced to do it, you are always free to choose for another job. And if you wanna keep on it, remember... you are dealing with people who needs help,answers, a kind response. And you learn... Coz you get to meet...
    4biandu 4biandu 31-35, F Aug 9

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    No More Fast Food For Me

     I was already running late for work and wanted a salad.  It was about 10:23p.m. on a thursday night. I pulled into Mcd parking lot and parked my care got out and went into the place of hell.  It was only three customers in line no one in the drive-thru and about 6 employees...
    whykeeper whykeeper 36-40, F Jan 27, 2012

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    How To Protect Yourself From The Cell Phone Insurance Scams

    When you upgrade your cell phone, many cell phone companies will offer you a sum (normally about $20) in exchange for your old phone­. This is a ploy so that you’ll have to buy insurance, which actually gives you very little for your money. Insurance is not a bad thing if it...
    MaxineR MaxineR 36-40, F 1 Response Feb 27, 2012

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    Meijers Deli

    I waited 5 minutes before someone asked me if they can help me. Then it took the damn women 45 minutes to slice 1/3 lb of Pepperoni, and cheese and 1/2 lb of turkey. 45 MINUTES. OMG -- This wasn't the first time either, every time I go to Meijers Deli I wait and wait and wait...
    tac3004 tac3004 46-50, F 2 Responses Sep 23, 2012

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    So Much.

    this is actually one of the very few areas in which i'll stand up for myself. maybe because pointing to the fact that i'm a paying customer makes my grievances more legitimate in my head. anyway, i'm not a b*tchy customer, but if i'm being poorly treated then i'll stand my...
    journeyfulloflaughter journeyfulloflaughter 26-30, F 13 Responses Feb 20, 2008

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    I Want My Penny

    lol well this starts of when I was planning on collecting pennys I wanted to see how manny i could collect in a year  what? yeah you read right I was collecting pennies dont make that look, like if youve never collected a penny pfff I am broke, yeah thats what i thought ok...
    deleted deleted 26-30 Feb 17, 2012

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    Our "Spa" Weekend

    This past weekend my daughter and I went away for what was to be a weekend of rest and relaxation... We were very dissapointed...below is the email I sent to guest services today. Ms. Hardin,   I would be more than happy to share with you the details of our...
    Lexus Lexus 36-40, F 13 Responses Mar 24, 2008

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    Bill My Parents Customer Disservice

    I was thinking about cancelling daughters BillMyPArents cards. Initially i was only calling for refund information because I intended to cancel only one card but after such a negative experience with your ill equiped and unhelpful customer service I need to cancel both cards so...
    JOYfulJoyful JOYfulJoyful 36-40 May 19, 2012

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    Unnecessary

    I've worked in the retail industry since i was 16, so I know first hand that crappy days come more often than good days. However, customer service is one position that reflects on the whole company, so matter how bad you're feeling, there is no excuse for a customer to get the...
    lick0fpleazure lick0fpleazure 22-25, F 2 Responses Apr 21, 2009

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    So today I went to PNC bank to cash my payroll

    check (firm messed up my direct deposit). So I went to the guy teller and he said he needed manager approval because of the amount. Hmm...that's stupid. Anyway the manager was right there working with some customers in the next teller line. I asked him if he knew how long it...
    BrittBratz BrittBratz 31-35, F 2 Responses Jun 12

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    So, I saw this commercial late last night saying

    that I can not only get a free facial brush, but also a free-risk trial of hydroxatone products. It said to call the number at the bottom of the screen. I thought woah! I can get something for free! Why not!? I got the phone, started dailing like crazy and the automatic voice...
    FashionQueen86 FashionQueen86 26-30, F 1 Response Apr 17, 2014

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    Customer Service

    I hate poor customer service and lots of people suck at it and some are super in this field.  I'm not the type working on the phone as a customer service rep 24/7.  I don't mind working on the phone, booking appointment, taking orders and stuff (receptionnist or...
    Whateverrrrr Whateverrrrr 36-40, F 2 Responses Oct 24, 2010

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    Hovering Vs. Attentiveness

    Restaurants are tough . . . as bad as it is for your server to take forever to show up, take forever to come back, or take forever to bring the check, I get really annoyed when they hover. Asking you "how is everything?" or "how's it all tastin' to ya?" every 90 seconds can be...
    TimeTrvler TimeTrvler 51-55, M 3 Responses May 30, 2013

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    A Call To Cricket Wireless Customer Service Nightmare!

    Animated cartoon from a actual transcript of a recent real life call a customer of mine made to the 1-800-CRICKET call center. Aparently located somewhere in India or the south pacific
    SpiceZ SpiceZ 56-60, F Jun 12, 2013

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    Took forever just to order some chinese food

    Cuz the menu had 'Fokken fried rice' but the waiter felt insulted when I ordered it (not sure if my aussie accent probably made it sound much worse). Then we changed our minds and decided to order egg fried rice without corn. Even our other friends who joined late got their...
    Aquarius1402 Aquarius1402 22-25, F 1 Response Nov 26, 2014

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    Morons Should Be Shot

    So here it is my special day and what is my very first present, a moron that doesn't know how to run a credit card. I had purchased something over $70 and he actually told me that I had to pay cash because he didn't know how to run a credit card. MORON! I told him I know he's not...
    4vrUnique 4vrUnique 46-50 6 Responses Sep 23, 2010

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    I Hate Poor Customer Service

    I hate poor customer service.  I'm lucky that doesn't happen much where I go.  There is just one place I had the problem that was at The Bay I waited half an hour for service but no one showed up so I don't shop there anymore.
    aquarius3 aquarius3 61-65 Jan 29, 2012

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    Thou Shall Be Billed Until Death, And Even After That!!

    ‘There are some things money can’t buy. For everything else, there is…….’ goes the tag line of a renowned credit card issuer. I liked this tag line very much. But only until last month. I now want them to change this tag line to something like this: ‘There are some...
    eyes04111981 eyes04111981 31-35, M 2 Responses Aug 2, 2011

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    The service person's two-hour window between 8

    and 10. Why don't they just say your appointment's at 10:30?
    justNIK justNIK 41-45, F Oct 1, 2014

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    This Cellphone Company Has The Absolute Worst Service Anywhere Ever

    This company had the worst customer service and tech support I've ever experienced! Cricket Phone Customer Service SUCKS!This video is NO exaggeration they really are like this! Of course I have since switched carriers!
    SpiceZ SpiceZ 56-60, F Jun 12, 2013

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    Is the Customer Still Right?

    I can remember being a teenager and going to work as a waitress in Pizza Inn. It was well drilled into our heads that the customer was always right.    I can also remember being given explicit instructions that if a customer was upset or in any way...
    Lexus Lexus 36-40, F 8 Responses Feb 20, 2008

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    Dahon Bicycle Co Bad Customer Service

    Bad customer service is is everywhere. To wit: instead of answering my very simple straightforward questions about product availability one "Monte S." at the Dahon Bicycle company made long self-serving speeches as a show for his cube mate who could only hear HIS side of the...
    HadEnoughCustomerTorture HadEnoughCustomerTorture 36-40 Aug 21, 2012

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    I went to the cleaning shop near my home.

    I was ordering powerful clean option for my shirts with extra money because they were dirty around the collar and wrist. The shop owner told me I didn't need this option. She asserted she had 20 years of experience in the field and said the normal clean would make them clean. I...
    katsuobushi katsuobushi 36-40, M Dec 29, 2014

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    I hate it when the doctor charges

    for all sorts of examinations that I don't even know are necessary and are performed on me. Before going to a doctor, I thoroughly check if the clinic is not performing out of poverty or people are not giving negative comments on Internet. (This is Japan, btw.) I was once...
    katsuobushi katsuobushi 36-40, M 1 Response Apr 18

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    Tradesmen Let Me Down.

    I moved house last year to a lovely old place that is a bit run down.  I have tried contacting various tradesmen to get things fixed and have had some disappointing experiences.  One man came around to quote on fixing the front verandah.  However when I contacted him asking...
    madtiger293 madtiger293 51-55 2 Responses