I Hate Vonage

Personal Stories, Advice, and Support 9 People

    Alternative to Vonage

    I'm a co-owner of small Financial Service business (45 employees). We have used Vonage for over a year, but then their call quality dropped and customer service was unable to help us. When I called to cancel the service, they sent me $150 cancellation fee bill. Thus, we switched...
    AndrikP AndrikP
    26-30, M
    Dec 14, 2007

    Alternative to Vonage

    I'm a co-owner of small Financial Service business (45 employees). We have used Vonage for over a year, but then their call quality dropped and customer service was unable to help us. When I called to cancel the service, they sent me $150 cancellation fee bill. Thus, we switched...
    AndrikP AndrikP
    26-30, M
    Dec 14, 2007

    Alternative to Vonage

    I'm a co-owner of small Financial Service business (45 employees). We have used Vonage for over a year, but then their call quality dropped and customer service was unable to help us. When I called to cancel the service, they sent me $150 cancellation fee bill. Thus, we switched...
    AndrikP AndrikP
    26-30, M
    Dec 14, 2007

    Vonage dishonest advertising/underhanded

    decided to get Vonage VoIP service because it's cheaper than a regular landline phone and supposedly offers better service. So I call my DSL company to see if Vonage was compatible and the rep said yes and I called Vonage and asked THAT rep if Vonage was compatible with my DSL...
    Comprehensive Comprehensive
    31-35, F
    5 Responses Feb 6, 2007

    Customer Abuse and Vonage

    I  signed up with Vonage to save money on home office calls. It was for a new number, so I didn’t have all the hassle of waiting for the switch, but I ordered a phone from them that didn’t come and didn’t come and eventually I had to call back to get...
    sweetiebaby2174 sweetiebaby2174
    31-35, F
    Nov 5, 2007

    Vonage Lies!

    I switched to Vonage back in June because of the high prices of verizon. They said ya it works fine there, well it didn't. A month later I went to cancel they extended the thirty day to 15 days longer to make sure it wasn't a fluck. Still didn't work! So got a hold of verizon to...
    Strksmel Strksmel
    31-35
    1 Response Jul 29, 2010

    Alternative to Vonage

    I'm a co-owner of small Financial Service business (45 employees). We have used Vonage for over a year, but then their call quality dropped and customer service was unable to help us. When I called to cancel the service, they sent me $150 cancellation fee bill. Thus, we switched...
    AndrikP AndrikP
    26-30, M
    Dec 14, 2007
More Stories