What a mess. When paypal is involved, you are at their mercy. A brokerage that takes bids with credit cards like those that tutor people may work better for you.<br />
You set up an account, the client bids, you accept if you want, and if you do, you get paid no matter what.<br />
there must be some kind of refund policy or something. he can't hold the artwork and ask for a refund or idk depending on the industry and policies
you can always stick to the policy argument. whenever he says anything. tell him the policy is this, i can't do anything sorry.
hmm i honestly don't know a lot. this sounds complicated to understand. try talking to someone you work with. they might be more familiar with those type of things. don't be scared. tell me what happens with you.
Were there any conditions in the contract about refunds/dis satisfaction or anything ?
Verbally or In writing ?
I say stand your ground then. Its difficult because paypal does side with the buyer but you should win eventually. Assuming he plays by the rules.
What does your Business Plan say?
Pimp slap that punk
why he want to have his money back and send him the the email art work once sold never will be taken back