A man is handicapped and can't find work easily? When you engage him, he spends much of his working time chatting.
I'm trying to get a balanced opinion of this in my mind. If someone is in pain, maybe chatting is his/her way of relaxing a bit more. However, it miffs me that I then have to pay two extra hours because that person has been chatting. On the other hand, I feel sorry that someone should have to work when they're in pain (he IS in pain).