If you want to do a fresh install of xp you can make a usb flash drive a bootable device. That will give you a clean install without all the crap that come with a dell message me if you want help.

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Few questions :<br />
<br />
1. Did it come pre-loaded with Windows ? <br />
2. When you say 'Restore to Factory Settings', does it mean you want it including Windows or a blank disk ?<br />
3. Do you have a USB Removable Flash disk (memory stick) ? The reason I ask, there might be ways to boot from a USB memory stick and re-install Windows.<br />
4. Do you have your data, if any, backed up ?<br />
5. Did you try the company to ship you a recovery dvd for a fee, which they do at times ?<br />
6. Are you able to boot windows normally now ? Do you get the 'usb boot device not recognized' message after windows boots ?<br />
7. Why do you want to restore to factory settings ? The reason I ask, if you are attempting to solve some problem by restoration, can we see if there are other solutions to the problem. Like DownTownLAkid said, if it's a virus issue, things like AVG Rescue CD, Avira Rescue CD, Microsoft System Sweeper CD etc can help clean viruses ?<br />
8. Have you tried (or can you try), booting with a Linux Live CD (say xUbuntu Live CD or Puppy Linux Live CD) ? May be you can use it for browing, typing etc before your problem is resolved ?

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Get an externalndrive or.hook your ph to it as a modem.

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there is a reset button on the motherboard if my memory serves me..i can almost remember where...if and when i do,i'll let you know..google it see if that helps..

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