a few minutes hear the same argument my mgr had with the woman at the window. she hangs up and puts the phone down. two minutes later the phone rings again. Same deal I give it to my boss, same thing happens. Phone rings a third time, I answer tell the woman to hold and I put it in the fridge, because that ***** needed to chill.
I end up getting written up for being upset that the woman called me a man, when I informed them that this was illegal they changed it to reflect that I placed the phone in the fridge and wrote me up for being rude to the customer.
I work at a Walgreens... I was paging the manager for about 20 minutes because I had NO change.
There comes this woman with a pack o $2 cookies and a $20 bill. I asked her if she had a smaller bill because I didn't have any change... she said NO!!! In a very rude maner... So I asked her to please pay on the comestics department because there they had change. She DIDNT have to make a line because the cosmetics girl was there ALONE... no one, no costumers... she just had to walk there... So she got VERY ANGRY!!! And SCREAMED this: "EVERY TIME I come here I pay on this register but YOUUUUU, the thing is that YOUU ARE AN IDIOT!!!!!!!" And walked away... I was like :| WTF DID JUST HAPPEN?
Anyways... it was all the managers fault for not bringing me any change and the woman's for not being patient and understanding. Costumers SUCK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I hateeee costumer service!!!!!!
I can think of a few of come across when being self-employed asCONCRET BUSINESS.
There was man that wanted garage floor , and service walk done. We'll he did have the grade right. however, We warned him about the grade and wel stated" we willn't poor due to inaccurate grade slump.
So my husband at the time rented a back hoe and worked through the weekend . We don't work on weekends but we mad an exception.
He told us he used to work for a Mud company. He stated " I will order the mud. okay, fine. We'll he order two diffent trucks at different times. This is problem due to the concrete sets up to quick and it won't look right. So in other words it wasn't to his satisfaction. We'll who's the dipshit here?!
Then he tells us wants something done at the last minute while pooring and my husband was running is *** on to please this ungodly son of ***** customer.
then he tell us I'm not satisfied with your work. I'm only going to pay you half. My husband came unglued at him. FIne. I guess you don't need your garage floor then. He took the back hoe and threatned him. Well the cops came out of course and assisted us off his property.
This is the point you can't reason with this customer due to he trying to get something for free. I proceed to put a lean on his property. However, it won't stop anything it just leaves him with bad credit and he can't sell the house.
We lost $8,000.00 on that job.
Little did we know he's been doing this for a while in different states. He's a wealthy man ,Geeze I wonder why?!
She was not a "customer" per se, but a caller where I was volunteering, and the poor woman had dementia unbeknown to me. She called wanting to have her taxes done, had already made and canceled several appointments, actually had no taxable income and had spoken to the tax preparer twice about it. Her son had called and informed us that she had no taxable income, and had left us notes about her condition. The woman was very rude and angry on the phone when I tried to explain that she did not need to have her taxes done, and insisted on speaking to my supervisor, and even though I had tried to be polite, she told my supervisor that I had an "attitude." LOL! Far from it. The poor woman was simply in a state.
If I said, "No, I certainly won't", then you could describe the situation yourself.