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For those of you who have ever worked retail, what is your worst customer horror story?

Posted 4 months ago
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I worked as a bank teller for the last two months ( just quit). The bank was in a rich neighborhood and at least 2 customers yelled, and I mean *yelled* at me everyday.

The worst was when I was talking to one of the tellers (the bank was empty and she asked me a question) --- A customer came up to the window pissed as hell. He was an old man, tall, looked like he was scheduled to die a year ago. The first thing he said was, "Why are you playing on the computer?" I had put my password in so that I could take his transaction.

Then he continued in an angry voice, that he could go to another teller, that this is crap, that this and that. I explained to him calmly that I could help, that I was putting in my password, etc.

People there have yelled at me to give their money back, to give them a free waiver, to use the drive-thru, they honked their horns over and over. They told me I'm nuts for asking for ID, that they're asking me a QUESTION -- as if I'm stupid or something. They spoke slowly, deliberately trying to **** me off.

I HATE working like that, and I promised myself never to take a job like that ever again. I feel bad for all the kids who work in retail jobs with customers like that. I'm NEVER rude to cashiers, tellers, and anyone who works in customer service.
Posted 4 months ago

Other 2 Answers to For those of you who have ever worked retail, what is your worst customer horror story?


Posted Jul 17th, 2009 at 10:19AM
Crying babies.
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Posted Jul 18th, 2009 at 10:22PM
i worked at Bank of America and I walked out b/c of the mgmt not b/c of customers. anyhu....i can deal with irate customer b/c you have to remember that customer gets irate not at you b/c of other issues surrounding them ...THE WORST THING IS SMELLY CUSTOMER SITTING IN MY OFFICE AFTER THEY LEFT THE SMELL WAS STILL THERE..AND PEOPLE WITH BAD BREATH...
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