You mean it's something they don't carry? If they are a retail establishment, they should have access to their own vendors. If you give them the name of the product, they should be able to figure it out themselves, unless it is something obscure.

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Google it.

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I agree with count , if the were serious they would sort it out . Don't hold your breath most stores will not order things from companies they don't deal with unless it's a big ticket item . It's not worth it to them .

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They must not want your business very much, then.

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What is the beverage?

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