I think you need to be subscribed member to be able to chat.
I have no idea... the chat function is a pain, so I don't have it enabled. Let me know if you discover the answer, okay?
You gotta pay up first - either way - It's the EP way
No at one point it was free to chat, now you have to pay.
only those who have paid.
You have to become a paying member or pay for the service itself.
just inbox them :)