I think it is certainly reliable if used correctly. Most people use it as a "hookup" tool, thus making things very sticky for the ones who are looking for a partner. Those of us who are quite serious about finding that special someone can and do have success. I am one of those lucky ones. <3
As long as you can establish some trust and honesty it's a great place to meet and date people.
They say 1 in 3 relationships start online
That's what the commercial says, not sure if that's reliable information lol