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What happened to pleasant CUSTOMER SERVICE? I'm mad as HELL, and I' m not gonna take rudeness anymore!

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    Best Answer (Chosen by Voting):

    honeysuckle23 - 46-50 years old - female

    Posted by honeysuckle23 Nov 29th, 2012 at 1:32PM

    It went out with all the stores cutting their staff to help people, making everyone overworked and miserable. I don't do customer service, but I noticed with alot of people out of work, the customers are getting no help because their aren't enough people employed to help anyone. Making everyone on edge.

    [ Reply ] | Like (3)

  1. TheChurchLady - female

    Reply by TheChurchLady Nov 29th, 2012 at 1:35PM

    next time I get rudeness.....I will throw a pie in their puss!

    Like (1)

20 Answers to "What happened to pleasant CUSTOMER SERVICE? I'm mad as HELL, and I' m not gonna take rudeness anymore!"

  1. kbgloves1 - 61-65 years old - male

    Posted by kbgloves1 Nov 29th, 2012 at 1:36PM

    We value your business and our customers are very important to us. Press one if your mad; press 2 if your mad as hell, l and if your mad as hell and not gonna take rudeness anymore, hang up and dial 888-888-8888. and a C/S representative will take your call in the order it was received. Have a nice day!

    Like (3)

  2. perpetualcynicism - 26-30 years old - male

    Posted by perpetualcynicism Nov 29th, 2012 at 1:42PM

    You've gotta say, "I'm a human being, goddammit! My life has value!" So, I want you to get up now. I want all of you to get up out of your chairs. I want you to get up right now and go to the window, open it, and stick your head out and yell, "I'm as mad as hell, and I'm not going to take this anymore!!"

    Like (2)

  3. TheChurchLady - female

    Reply by TheChurchLady Nov 29th, 2012 at 1:43PM

    I tried that..

    Like (1)

  4. perpetualcynicism - 26-30 years old - male

    Reply by perpetualcynicism Nov 29th, 2012 at 1:49PM

    Well then just remember '0' is your friend, if you get an outsourced operator tell him/her that you would like to speak with someone in your country. If you get stuck on hold, start cussing, sometimes there is a live operator monitoring your call (yes, while on hold) who will rush things to get rid of you. Repeat peoples names to let them believe you are writing it down. Good luck.

    Like (1)

  5. editor1979 - 31-35 years old - male

    Posted by editor1979 Nov 29th, 2012 at 1:34PM

    I worked in Customer Service for 10 years and I gradually lost more patients with every 𝖺sshole that came in and treated me like **** just because they're the paying customer and I have to do everything they say or they'll shop somewhere else.

    Eventually, I go to the point where I just said, "I don't give a đť–żuck."

    Like (2)

  6. Makessense - 66-70 years old - male

    Posted by Makessense Nov 29th, 2012 at 1:33PM

    twinkle your nose and I'll kick them in they're respective derrieres. I just experienced such a case . . . grrrrrrrrrrrrrr . . . and I'm usually not into revenge but . . . grrrrrrrrrrrrr . . . I'm going to get my revenge . . . grrrrrrrrrrrrrrrrr . . .

    Like (2)

  7. TheChurchLady - female

    Reply by TheChurchLady Nov 29th, 2012 at 1:35PM

    Revenge is SWEET

    Like (1)

  8. Experienced321 - 41-45 years old - male

    Posted by Experienced321 Nov 29th, 2012 at 1:32PM

    they all moved to India...

    Like (2)

  9. TheChurchLady - female

    Reply by TheChurchLady Nov 29th, 2012 at 1:37PM

    so might I....

    Like (1)

  10. onwayout - 41-45 years old - female

    Posted by onwayout Nov 29th, 2012 at 1:32PM

    Sometimes I think those people in customer service don't fully understand their title and what it means. They are supposed to provide service to their customers. Without their customers, there wouldn't be a service to provide, and they'd be without work.

    Like (2)

  11. l3b25 - 22-25 years old - male

    Posted by l3b25 Nov 29th, 2012 at 1:32PM

    low salaries !! :P

    Like (2)

  12. TheOrdinaryGuy - 18-21 years old - male

    Posted by TheOrdinaryGuy Nov 29th, 2012 at 1:31PM

    To give pleasant customer service, you first need a pleasant customer. And that, is unheard of.

    Like (2)

  13. TheChurchLady - female

    Reply by TheChurchLady Nov 29th, 2012 at 1:33PM

    well, I try.

    Like (1)

  14. mononoaware - 26-30 years old - male

    Posted by mononoaware Nov 29th, 2012 at 6:37PM

    What happened to customers who didn't blame us reps for every little thing, jump down our throats at no provocation, and especially for things that aren't handled by our department?

    Like (1)

  15. pixelbest - 46-50 years old - female

    Posted by pixelbest Nov 29th, 2012 at 1:44PM

    Did you take their name to report them?

    Like (1)

  16. TheChurchLady - female

    Reply by TheChurchLady Nov 29th, 2012 at 1:46PM

    of course. Homie don't play.

    Like (1)

  17. Drift2Win - 31-35 years old - male

    Posted by Drift2Win Nov 29th, 2012 at 1:37PM

    Shovel things down ones throat seems to be the motto these days. I have noticed that even the Preacher in the church gets to the point of aggression...... Soft skills are a missing art.

    Like (1)

  18. faeryflutterthe1andonly - 41-45 years old - female

    Posted by faeryflutterthe1andonly Nov 29th, 2012 at 1:35PM

    It, like many a moral went down the toilet long ago...many don't appreciate having a job, no matter the role and their dissatisfaction is shown through their work, even through the fake smile...so sad they aren't thankful for 1-having the bodily capacity to work and 2-keeping employ in such a horrid financial atmosphere.

    Like (1)

  19. TheChurchLady - female

    Reply by TheChurchLady Nov 29th, 2012 at 1:36PM

    some people have no business interacting with the public

    Like (1)

  20. faeryflutterthe1andonly - 41-45 years old - female

    Reply by faeryflutterthe1andonly Nov 29th, 2012 at 1:39PM

    Too right! The loss of professionalism is appalling!

    Like (1)

    1 more reply
  21. TwoTearsInABucket316 - 26-30 years old - male

    Posted by TwoTearsInABucket316 Nov 29th, 2012 at 1:34PM

    I hate customer service. Because 4 out of 5 times it will be the shittiest experience ever.

    Off topic: I love you changed your avatar back to bewitch. :)

    Like (1)

  22. TheChurchLady - female

    Reply by TheChurchLady Nov 29th, 2012 at 1:37PM

    offtopic: thanks

    Like (1)

  23. TwoTearsInABucket316 - 26-30 years old - male

    Reply by TwoTearsInABucket316 Nov 29th, 2012 at 1:38PM

    *hugs*

    Like (1)

  24. avibot - 31-35 years old - male

    Posted by avibot Nov 29th, 2012 at 1:33PM

    there's no decent service anymore, unless you're willing to pay a fortune

    Like (1)

  25. cpgnatly - 41-45 years old - male

    Posted by cpgnatly Nov 29th, 2012 at 1:33PM

    I'm doing customer service. What did you expect? *evil resounding laugh*

    Like (1)

  26. noelli - 56-60 years old - male

    Posted by noelli Nov 29th, 2012 at 1:32PM

    been shoping at wal-mart again i see

    Like (1)

  27. TheChurchLady - female

    Reply by TheChurchLady Nov 29th, 2012 at 1:34PM

    no way. I abhor that store.

    Like (1)

  28. honeysuckle23 - 46-50 years old - female

    Reply by honeysuckle23 Nov 29th, 2012 at 1:37PM

    thats funny, but Kmart is definately the worst for customer service, they actually argue with you no matter who is right.

    Like (1)

    2 more replies
  29. mariusthered - 41-45 years old - male

    Posted by mariusthered Nov 29th, 2012 at 1:32PM

    if this your way to keep carol singers away from your house . *thumbs up* its working

    Like (1)

  30. TheChurchLady - female

    Reply by TheChurchLady Nov 29th, 2012 at 1:32PM

    I would welcome them.

    Like (1)

  31. phoenixpb - 61-65 years old - male

    Posted by phoenixpb Nov 29th, 2012 at 1:31PM

    Ut oh, get ready folks, when you call that customer service hotline, you are gonna hear a lot of frog croaks!

    Like (1)

  32. TheChurchLady - female

    Reply by TheChurchLady Nov 29th, 2012 at 1:31PM

    I don't play. I call corporate.

    Like (1)

  33. phoenixpb - 61-65 years old - male

    Reply by phoenixpb Nov 29th, 2012 at 1:38PM

    Well they are already a bunch of toads, so what ya gonna turn them all into?

    Like (1)

    1 more reply
  34. AnotherKind - 31-35 years old - male

    Posted by AnotherKind Nov 29th, 2012 at 1:30PM

    Amen

    Like (1)

  35. TheChurchLady - female

    Reply by TheChurchLady Nov 29th, 2012 at 1:30PM

    I think the world is on the verge......

    Like (1)

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