I would simply say, "I understand. Would you like to talk about it?"
I would try to help having had to deal with my own problems.
My neighbor lady is a friend of mine , with these issues . I am her friend in that I treat her as a friend , not an issue , and also , I don't allow myself to get sucked into her vortex
I try to help. But with my mental illnesses it's like the blind leading the blind. I wish I could help more than I actually can.
Give advice and move onto the next. Depends on your ability to handle human situations of the mind, body, emotion and circumstance.
I only try to help if I feel that the problem is something I can handle helping with without messing up. If it's something serious, I'll usually ignore them, not because I don't care, but because I don't feel qualified to help, and I don't want to have the repercussions of failure on my conscience.
Try too help... unless they are messing with me
I would use my networking ability to find a person who is suitable for this person
I am not qualified to assist with a mental illness and I could do more damage
My sister has mental health issues and I try and listen/help. But I understand that I am not a professional and have my limits.