I would simply say, "I understand. Would you like to talk about it?"
I would try to help having had to deal with my own problems.
My neighbor lady is a friend of mine , with these issues . I am her friend in that I treat her as a friend , not an issue , and also , I don't allow myself to get sucked into her vortex
Give advice and move onto the next. Depends on your ability to handle human situations of the mind, body, emotion and circumstance.
Try too help... unless they are messing with me
I would use my networking ability to find a person who is suitable for this person<br />
I am not qualified to assist with a mental illness and I could do more damage
My sister has mental health issues and I try and listen/help. But I understand that I am not a professional and have my limits.