Who else hates when tech support people don't actually help?

Posted 2 weeks ago

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Lucyintheskywithd
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I don't hate it, in fact I consider it a little like bondage or S&M and actually get off on it ...

Posted 2 weeks ago

Other 10 Answers to Who else hates when tech support people don't actually help?

takethesebrokenwi ngs	Posted Nov 4th, 2009 at 2:43PM Our tech support was in India. Half of the time the language barrier would be such a pain in the butt i'd end up just calling one of my friends who is really into computers to get help. Rated: +1Vote for this!
TheDevilsBoy	Posted Nov 4th, 2009 at 2:46PM Yep. The problem is that the vast majority of techies who work in 'support' are socially inept and ultimately don't like dealing with people. Funny isn't it? Rated: +1Vote for this!
miserysmycompany	Posted Nov 4th, 2009 at 2:49PM It's annoying when you're calling to set up your internet and the guy doesn't even speak english. I pressed 1 you ******* idiots. Rated: +1Vote for this!
crosseyedlemon	Posted Nov 4th, 2009 at 2:49PM Why should they help? If all problems were solved they would put themselves out of a job. Rated: +1Vote for this!
durbanpoison	Posted Nov 4th, 2009 at 2:52PM yeah it can really suck... post you question here =) Rated: +1Vote for this!
Nitrobezene1	Posted Nov 4th, 2009 at 2:52PM I hate it when I cannot understand what they are saying due to their extreme Indian accent. And they've actually only fixed my problems like twice out of ten times. Rated: +1Vote for this!
EndlessMeghan	Posted Nov 4th, 2009 at 3:02PM I had a couple friends who worked in customer retention at Adelphia. They had to give them new stress squeezer everything month because they so often popped. My friend was on disability for a long time due to his mental illness, then finally was able to go back to work, but within a week he was asked to go back on disability after he told a customer to take his head out of *** and try the remote. -Endless Rated: +1Vote for this!
degenerate1991	Posted Nov 4th, 2009 at 3:10PM Who doesn't hate that. To be fair, it is very difficult to troubleshoot over the telephone. Rated: +1Vote for this!
DreamWizard	Posted Nov 4th, 2009 at 4:45PM Sounds Like It's Time To Start a "Hard To Find A Service Support Line That Supports Service" Group Rated: +1Vote for this!
Asevan	Posted Nov 4th, 2009 at 8:39PM I was pretty frustrated when the tech support guy I contacted to help me with a hardware problem was completely clueless about what it was. He kept telling me it was probably caused by overheating or the battery dying -- I'm not great with hardware, but I know enough about it to know that was NOT the cause of my laptop's problems. I tried to explain this, but he didn't seem to "accept" it. Much later on, it finally died completely. According to my friend, the motherboard went kaput. But I can kinda understand why he had trouble. My problem wasn't something I could "repeat at will," so it would've been difficult to diagnose even if he had it there. Computers are complicated things, even for us techies. Rated: +1Vote for this!

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