OMG! I am on EBAY all the time selling. you must know how to work their system. Privately email me the item number and maybe i can help you. I have been selling on ebay for 15+ years. Thankfully a girlfriend of mine worked for them. Without her, I would not be on Ebay today!

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I hate Ebay. I had a terrible problem with them. I spent three months trying to cancel an order because I discovered that it was not what I thought it was. I kept getting letters from them telling me I HAD to pay for the item. I kept telling them that I wouldn't pay for it because I didn't want it. Finally they sent me a letter telling me if I didn't pay for it, they were going to assume I didn't want it and they would cancel my order. Phew. That took some doing.

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yeah, americans are always right, and the customer is always right (in that order)

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Not in my case ,,,, the resolution section were very hard to speak with hence my cockney accent,,,,,

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eBay has orchestrated a system where scammers help eBay steal from their customers.
http://www.experienceproject.com/stories/Hate-Companies-That-Cheat-People/6720827

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no i recieved a broken sewing machine & i told the seller & straight away they said theyd refund my money + pp charges

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