In Order,In order for a relationship to thrive you truly need to have that emotional connection. I mean, think about it. You have a bad day, Someone in your family passes away, you find out you have cancer, or you've lost your job. Who do you turn to? And when you turn to them, you want them to listen to you, hear where you're coming from, listened to how you're feeling, and then they give you feedback back.
Would you prefer someone that says nothing then walks away? Or would you prefer someone that took the time to listen to you, embraces you with a giant hug and lets you cry into their shoulder. Or, a perhaps a person that gives you an entirely new perspective into the situation.
We need that emotional connection with one another. If we don't have it, we'll find it with someone else. The emotional connection is so important.