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A personal story in the experience: I Hate Being Put On Hold
I 've got a job in retail, and when I call other branches it can take forever for someone to pick up, while the reliable elevator music or phone adverts keep playing.

My dad was on hold today for 40mins trying to change the address for our mobile phones through the customer service line. He gave up, and called the number for sales. They picked up in less than a minute. No joke. He could not believe it! The girl who answered changed the addresses in 5 mins. Hehehe, so tip for you all: call the sales line and they can do it much faster! ;>

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Posted Jan 10th, 2008 at 7:08AM
Great advice. I'll remember that.
     
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Music:
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Dont Hold Back by Roni Size
Answer the Phone by Sifl and Olly
You Really Gotta Hold On Me by Smokey Robinson
Spiderweb by No Doubt
Hold On Sally by ?
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I Hate Being Put On Hold, Do You Hate Being Put On Hold?, What is it Like to Hate Being Put On Hold?, customer service line | dad | elevator music | hehehe | job | joke | mobile phones

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