Calling All Walmart Haters... Walmart Exposed... Let's Band Together!Hi Everyone,
I have the inside scoop...
I have too many stories about that place to mention even half of them. I'm not the only one in my family who hates them. My mom and brother (and his wife) all feel the same way. I recently pulled some information from Walmart's website and had to laugh. I added my own comments. See below:
Let’s start by taking a look at Walmart’s mission statement, direct from their website, along with a direct quote I found there from their founder to see if they are true to their mission and goals…
Walmart mission statement:
“Saving people money so they can have a better life.”
"The secret of successful retailing is to give your customers what they want. And really, if you think about it from your point of view as a customer, you want everything: a wide assortment of good-quality merchandise; the lowest possible prices; guaranteed satisfaction with what you buy; friendly, knowledgeable service; convenient hours; free parking; a pleasant shopping experience."
- Sam Walton (1918-1992)
Now let's break it down (my comments will be in the parentheses):
Give customers what they want (Cheap products with many harmful ingredients - in my opinion. I have the inside scoop - I've done resumes for many people over the past 18 years and some were high-ranking Walmart managers and some were managers from other companies who sell to Walmart. I've heard many times that these companies selling to Walmart have 2 production lines. The regular line and the Walmart one. They are forced to sell at such a cheap price to Walmart that they literally do thing much cheaper on the Walmart line - no wonder I spend most of my time returning items, and I don't even want to know what's in the items I use on my body. I did find out that the pharmaceuticals they import come from India - that's pretty scary! If people knew the truth about this, they probably wouldn't want these products.)
Wide assortment of good quality merchandise (The good quality is questionable – see comment above. I know from my own experience that I spend many hours returning products that have broken or are inferior. Wide assortment may be true, but you just find something you like and then they stop carrying it. So I guess the assortment is so wide they can’t keep it all. Many people gripe about that – and the way they shuffle it all around to confuse you and make you wander until you find 10 other things you don’t need while search for the one you do.)
Lowest possible prices (True, but remember, you get what you pay for – cheap stuff, and as stated in point 2, you spend a lot of time at the return counter.)
Guaranteed satisfaction (I just called them and asked about their policy. You’re allowed 3 returns in 6 months with no receipt – so hang on to all those receipts! Unfortunately I – like many others – don’t hang on to all the receipts so I usually get screwed by them and so do many others.)
Friendly / knowledgeable service (Then why can’t I EVER find ANYONE to help me when I’m in the store? Sad to say, but I have the phone number memorized and I use my cell phone to call the front desk from whatever aisle I’m in to ask for help. People around me who see this usually get a kick out of it and laugh because they know you have to resort to this measure to get any help. Often the receptionist who answers says she will send someone to my aisle - and I do hear her page them, but usually nobody shows up, even after I place a second call. And if they do show up, 9 times out of 10 they don’t know the answer to my question or they use the excuse, “I’m from another department and just filling in.” Also, although the doors to our Walmart are open 24/7 the department managers only work 7 AM to 4 AM – That’s the truth, I just called them and got it from the horse’s mouth before I wrote this. So unless you want to shop before you go to work - for those who work a 9 to 5 job - forget ever getting to talk to a department manager to get any help or answers! So from my humble opinion the service is neither friendly nor knowledgeable.)
Convenient hours (Yes, much more convenient AT MIDNIGHT when you don’t have to wait in line! During the busy times – most of the day and evening – when everyone else is shopping, they don’t have enough cashiers and you have to wait in a long line. I still haven’t figured out why they have all those checkout lanes. Even on the busiest day of the year I have never seen all of the lines open at the same time.)
Free parking (OOOOooooo, I hope they don’t start charging us to park there! although I wouldn't put it past them. Most other places offer free parking too so this is no advantage at all. I have a solution - read further to see how you can learn about it - and my solution is also free parking and free gas for your car!)
Pleasant shopping experience (Not in the least. Considering all I’ve said above… the fact you can’t find what you want because they shuffle it all around and stop carrying your favorites, you can’t find help, you have to wait in long lines – not to mention if you don’t keep your eye on the screen at the checkout and have the prices memorized they will ream you... More than half the time the prices they have marked are NOT what they charge – I’d hate to think how much extra money they make by having people pick up something that’s supposed to be marked down but it rings up full price and the customer doesn't notice it or check. Whenever I bring it to their attention that the price is wrong they do give me credit but they also just blow it off saying, “Oh, it must be wrong in the system.” So it's a sure thing it's going to happen to the next sucker in line because they aren't willing to fix it! Also, you have to return items left and right because they are so cheap they break, etc. I do NOT consider it a pleasant shopping experience in the least! The ONLY good thing is that you sure get your exercise running around the store looking for stuff, but balance that with the time and money you waste for their cheap products and I say forget it! I feel sorry for the older people who can’t do much walking!)
On top of all this, they ran a minimum of 4 long-term local businesses out of our small town! Walmart decided to open a pizza service, and kept it running just long enough to run Papa Johns out of our town in Kewanee, IL, and then the promptly closed the pizza thing – that was pretty crappy because we LOVED Papa Johns! Then they opened a photo shop and ran a local photographer out of town and... you guessed it, they immediately closed the photo shop. It looks to me like they are doing something illegal – opening up long enough to run competitors out and then closing again. But who can prove it or has the money to fight Walmart?
So, back to their mission statement “Saving people money so they can have a better life.” It's a bunch of bologna. In the long run I don’t think I save money – I’m FORCED to buy cheap products because that’s all they offer and my life isn’t better – I’m not the one on the top of the Forbes list like the Walton family, I'm spending my life at their customer service desk returning or exchanging goods and supporting them!
I try to avoid Walmart at all costs, and now – after many years of wishing I could just boycott them, I FOUND THE ANSWER AND I'M THRILLED! I’m on cloud 9! So I just have to tell the world! You CAN avoid Walmart and stop supporting those family members at the top of the Forbes list and get some of the wealth spread back to you! It’s not a scam either! I won’t get into it here, but call me if you’d like to take a FREE look. (Even if you like what you see and want to get started it won’t cost you anymore than taking the family to McDonald’s for a meal – so what do you have to lose?) My number is: (309) 635-8095 or call Toll Free: 1-888-522-6121 and you’ll be glad you did!
If you really want the answer and want to feel free, once and all, from the Walmart retail chains that are wrapped around you and weighing you down, call me!
Tracy Parish, CPRW
Nationally Published Professional Resume Writer & Career Industry Conference Speaker