I recently finished a Podiobook (entitled as above). I really connected with the authors views on people that are negative, those that are high maintenance, etc.
There have been many instances in my professional life where emails, or other correspondence are immediately been taken in a negative manner. When I had reviewed those correspondence(s) I often have to stretch my imagination to understand why they were perceived in a negative or condescending manner. Never the less there are people who turn a constructive input into a negative, or destructive one.
There is never sufficient time to do those things that we want to, or need to do, let alone be consumed by negativity. I hate to have to spend any of my time focusing in this way.
From my perspective, to be productive, happy and enjoy the human experience people do not have room for negative people, i.e. negativity. The world would be a better place if more people should make concious decision not listen to ...