Setting Up Itil Processes

well... I started this cos I've worked in an ITIL environment, I have seen it in action and like it.

Now I have to implement it (with the help of a Project Manager, thankfully). Just wondred if there were any out there who have done this and would be willing to share their tips?

UnderAchiever UnderAchiever
36-40, F
Aug 11, 2007