Can you give me some written stuff, since my computer only got 26 seconds of it the 1st attempt, which actually took 15 minutes to get 26 seconds of downloading and crashed on the download of this. And a second attempt it doesn't want to get it anymore. Stupid Adobe can't have other programs going when it takes Hours to download as my computer can only do one thing at a time when downloads are happening. My Outlook Email is checking On-line every 10 minutes and my AVG is also checking On-line every 30 minutes and my little weather gadget on my disk top is checking every 30 minutes. So when other programs act it disrupts the downloading.