Don't Want Comments To Disappear Into Ep Hell

Something that really bugs me. I lay down to sleep tonight in the middle of composing a lengthy comment. Got up after hours of sleep and finished the comment, posted it and it disappeared into EP Hell, never to be retrieved again. Because I was not signed in. I never signed off myself. Just how long after you leave your computer does EP sign you off?



So if you type a really lengthy comment or answer you need to copy it to your clipboard before posting it, just in case. The first time this happened to me I lost a lengthy supportive response to a woman who was suicidal, and much of it I I could not mentally retrieve; it really annoyed me.



Couldn't EP leave it to us to decide when we want to be signed off after we sign on? Failing that, couldn't it display some warning that we're not signed in?

conceptualclarity conceptualclarity
51-55, M
1 Response Mar 11, 2010

This malfunction continues on EP. What I described here happened again within this week. There is still no rhyme or reason as to when EP signs you off. You don't have to leave EP to get signed off.

The very same thing happened to me again tonight except I was composing my lengthy comment off EP so I was able to subsequently re-enter it. At the top of the page it said conceptualclarity, yet EP told me I was not logged in, even though I never logged off.<br />
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When you're composing a comment on EP, there's no way of knowing whether you are logged off and your comment will disappear without a trace unless you open up a new tab and view EP in it.

Arsineh, tonight after being busy on EP for hours and successfully posting comments, I posted one lengthy and particularly painstakingly-thought out comment and had it get killed. I found EP had signed me off even as I sat here typing away at it. My previous comment to enter the system was surely less than an hour prior. This is intolerable. I shouldn't have to scroll up to the top of the page to see if I'm logged in or off every time I post a comment or answer. I want it to be up to me to decide when I'm logged off.

Sorry for the frustration. We're working with our engineers to prevent this from happening in the future. You made some great suggestions and we'll discuss them as we figure out the best option to prevent this from happening in the future.