I work for a cell phone carrier in a retail store and its amazing the way customers will treat u! They get upset because they dropped their phone in a swimming pool , and you can't replace it for free so they stand there yelling at you, calling you names, etc it's absurd! It seems to be even worse with children these days. When I was little, if I talked back or acted snotty, i got smacked and put in my place. The other day I was in Walmart and a teenage girl was acting like a whiney little brat because she wanted something. Her mother told her no and the girl started swearing and calling her mom names. My mom would have flat smacked me and left me standing there. lol Somtimes I think this world is just in a downward spiral because of rude people.